How to disassemble and clean laptop HP EliteBook 8470p by How-FixIT

Welcome

After you set up and register the computer, it is important to take the following steps:

  • Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows® features.

HP Elitebook 8470p User Manual 1HP Elitebook 8470p User Manual 3 TIP: To quickly return to the computer Start screen from an open app or the Windows desktop,
HP Elitebook 8470p User Manual 5

press the Windows logo key HP Elitebook 8470p User Manual 7 on your keyboard. Pressing the Windows logo key again will return you to the previous screen.

  • Update your antivirus software—Protect your computer from damage caused by viruses. The software is preinstalled on the computer. For more information, see Using antivirus software on page 84.
  • Find installed software—Access a list of the software preinstalled on the computer:

From the Start screen, type a, click Apps, and then select from the displayed options. For details about using the software included with the computer, see the software manufacturer’s instructions, which may be provided with the software or on the manufacturer’s website.

1

Finding information

The computer comes with several resources to help you perform various tasks.
HP Elitebook 8470p User Manual 9

HP website

To obtain the latest information in this guide, contact support. For U.S. support, go to http://www.hp.com/go/ contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html.

  • Support information
  • Ordering parts and finding additional help
  • Accessories available for the device

HP Elitebook 8470p User Manual 9

2 Chapter 1 Welcome

*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box. For some countries/regions where the warranty is not provided in printed format, you may request a printed copy from http://www.hp.com/go/orderdocuments or write to:

  • North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA
  • Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
  • Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507

When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label), name, and postal address.

IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/ contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
HP Elitebook 8470p User Manual 13

Finding information 3

Getting to know your computer

Top

TouchPad

HP Elitebook 8470p User Manual 15NOTE: Your computer may look slightly different from the illustration in this section.
HP Elitebook 8470p User Manual 17

ComponentDescription
(1)Pointing stick (select models only)Moves the pointer and selects or activates items on the
screen.
(2)Left pointing stick button (select modelsFunctions like the left button on an external mouse.
only)
(3)TouchPad on/off buttonTurns the TouchPad on and off.
(4)TouchPad zoneMoves the pointer and selects or activates items on the
screen.
(5)Left TouchPad buttonFunctions like the left button on an external mouse.
(6)Right pointing stick button (select modelsFunctions like the right button on an external mouse.
only)
(7)Right TouchPad buttonFunctions like the right button on an external mouse.

4 Chapter 2 Getting to know your computer

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Lights

HP Elitebook 8470p User Manual 15NOTE: Your computer may look slightly different from the illustration in this section.
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ComponentDescription
(1)TouchPad light●    Amber: The TouchPad is off.
●    Off: The TouchPad is on.
(2)Caps lock light●    On: Caps lock is on.
(3)Power light●    On: The computer is on.
●    Blinking: The computer is in the Sleep state.
●    Off: The computer is off.
(4)Wireless light●    White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
●    Amber: All wireless devices are off.
(5)Web browser light●    On: The computer is on.
●    Off: The computer is off.
(6)Mute light●    Amber: Computer sound is off.
●    Off: Computer sound is on.
(7)Num lock lightOn: Num lock is on.

HP Elitebook 8470p User Manual 23HP Elitebook 8470p User Manual 25HP Elitebook 8470p User Manual 27HP Elitebook 8470p User Manual 29

Top 5

Buttons and fingerprint reader (select models only)

HP Elitebook 8470p User Manual 15NOTE: Your computer may look slightly different from the illustration in this section.
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ComponentDescription
(1)TouchPad on/off buttonTurns the TouchPad on and off.
(2)Power button●    When the computer is off, press the button to turn on
the computer.
●    When the computer is in the Sleep state, press the
button briefly to exit Sleep.
●    When the computer is in Hibernation, press the button
briefly to exit Hibernation.
CAUTION:  Pressing and holding down the power button
will result in the loss of unsaved information.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.
To learn more about your power settings, see your power
options. From the Start screen, type power, select
Settings, and then select Power Options.
(3)Wireless buttonTurns the wireless feature on or off but does not establish a
wireless connection.
(4)Web browser buttonOpens the default Web browser.
(5)Volume mute buttonMutes and restores speaker sound.

HP Elitebook 8470p User Manual 23HP Elitebook 8470p User Manual 25HP Elitebook 8470p User Manual 27HP Elitebook 8470p User Manual 29

  1. Fingerprint reader (select models only)

Allows a fingerprint logon to Windows, instead of a password logon.
HP Elitebook 8470p User Manual 43

6 Chapter 2 Getting to know your computer

Keys

HP Elitebook 8470p User Manual 15NOTE: Your computer may look slightly different from the illustration in this section.
HP Elitebook 8470p User Manual 47

ComponentDescription
(1)esc keyDisplays system information when pressed in combination
with the fn key.
(2)Function keysExecute frequently used system functions when pressed in
combination with the fn key.
(3)fn keyExecutes frequently used system functions when pressed
in combination with a function key, the num lk key, or the
esc key.
(4)Windows logo keyReturns you to the Start screen from an open app or the
Windows desktop.
NOTE:  Pressing the Windows logo key again will return
you to the previous screen.
(5)Windows applications keyDisplays options for a selected object.
(6)Embedded numeric keypadEach key on the keypad performs the function indicated by
the icon in the upper-right corner of the key.
(7)num lk keyTurns the embedded numeric keypad on and off when
pressed in combination with the fn key.

HP Elitebook 8470p User Manual 49HP Elitebook 8470p User Manual 51

Top 7

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Front

HP Elitebook 8470p User Manual 15NOTE: Your computer may look slightly different from the illustration in this section.
HP Elitebook 8470p User Manual 55HP Elitebook 8470p User Manual 57

ComponentDescription
(1)Display release latchOpens the computer.
(2)Wireless light●    White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/
or a Bluetooth® device, is on.
●    Amber: All wireless devices are off.
(3)Power light●    On: The computer is on.
●    Blinking: The computer is in the Sleep state.
●    Off: The computer is off.
(4)AC adapter/battery light●    White: The computer is connected to external
power and the battery is charged from 90 to 99
percent.
●    Amber: The computer is connected to external
power and the battery is charged from 0 to 90
percent.
●    Blinking amber: A battery that is the only
available power source has reached a low
battery level. When the battery reaches a critical
battery level, the battery light begins blinking
rapidly.
●    Off: The battery is fully charged.
(5)Hard drive light●    Blinking white: The hard drive is being accessed.
●    Amber: HP 3D DriveGuard has temporarily
parked the hard drive.
(6)Speakers (2)Produce SRS Premium Sound or SRS Premium
Sound PRO (select models only). One of the speakers
is on the bottom of the computer, and it cannot be
seen from the front of the computer.

HP Elitebook 8470p User Manual 25HP Elitebook 8470p User Manual 23HP Elitebook 8470p User Manual 63HP Elitebook 8470p User Manual 65

NOTE: To use the SRS Premium Sound software,

from the Start screen, type SRS, and then select SRS

Premium Sound.
HP Elitebook 8470p User Manual 67

8 Chapter 2 Getting to know your computer

Right

HP Elitebook 8470p User Manual 15NOTE: Refer to the illustration that most closely matches your computer.
HP Elitebook 8470p User Manual 71

ComponentDescription
(1)Audio-out (headphone) jackConnects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable.
WARNING!  To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, see the
Regulatory, Safety, and Environmental Notices. To access
this guide, from the Start screen, select the HP Support
Assistant app, select My computer, and then select User
guides.
NOTE:  When a device is connected to the jack, the
computer speakers are disabled.
(2)Audio-in (microphone) jackConnects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
(3)Smart card readerSupports optional smart cards.
(4)eSATA/USB 2.0 combo portConnects an optional high-performance eSATA
component, such as an eSATA external hard drive, or
connects an optional USB device.
(5)USB 2.0 charging portConnects an optional USB device. The USB charging port
can also charge select models of cell phones and MP3
players, even when the computer is off.
(6)DisplayPortConnects an optional digital display device, such as a high-
performance monitor or projector.
(7)Vents (2)Enable airflow to cool internal components.
NOTE:  The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(8)Security cable slotAttaches an optional security cable to the computer.
NOTE:  The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.

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Right 9

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HP Elitebook 8470p User Manual 85
ComponentDescription
(1)Audio-out (headphone) jackConnects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable.
WARNING!  To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, see the
Regulatory, Safety, and Environmental Notices. To access
this guide, from the Start screen, select the HP Support
Assistant app, select My computer, and then select User
guides.
NOTE:  When a device is connected to the jack, the
computer speakers are disabled.
(2)Audio-in (microphone) jackConnects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
(3)eSATA/USB 2.0 combo portConnects an optional high-performance eSATA
component, such as an eSATA external hard drive, or
connects an optional USB device.
(4)USB 2.0 portConnects an optional USB device.
(5)DisplayPortConnects an optional digital display device, such as a high-
performance monitor or projector.
(6)Vents (2)Enable airflow to cool internal components.
NOTE:  The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(7)Security cable slotAttaches an optional security cable to the computer.
NOTE:  The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.

HP Elitebook 8470p User Manual 73HP Elitebook 8470p User Manual 75HP Elitebook 8470p User Manual 77HP Elitebook 8470p User Manual 93HP Elitebook 8470p User Manual 81HP Elitebook 8470p User Manual 83

10 Chapter 2 Getting to know your computer

Left

HP Elitebook 8470p User Manual 15NOTE: Your computer may look slightly different from the illustration in this section.
HP Elitebook 8470p User Manual 55HP Elitebook 8470p User Manual 103

ComponentDescription
(1)Power connectorConnects an AC adapter.
(2)1394 portConnects an optional IEEE 1394 or 1394a device, such as
a camcorder.
(3)USB 3.0 ports (2)Connect optional USB 3.0 devices and provide enhanced
USB power performance.

HP Elitebook 8470p User Manual 105HP Elitebook 8470p User Manual 107HP Elitebook 8470p User Manual 109

  1. HP ExpressCard slot or smart card reader (depending on configuration)

HP Elitebook 8470p User Manual 111

Supports optional ExpressCards or smart cards.

(5)Media Card ReaderReads data from and writes data to digital memory cards
such as Secure Digital (SD).
(6)Upgrade bay (optical drive shown)The upgrade bay can hold either a hard drive or an optical
drive that reads and writes (select models only) to an
optical disc. It can also hold a weight saver option.
(7)Optical drive eject buttonReleases the optical drive disc tray.

Left 11

Rear

HP Elitebook 8470p User Manual 15NOTE: Your computer may look slightly different from the illustration in this section.
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HP Elitebook 8470p User Manual 119HP Elitebook 8470p User Manual 121HP Elitebook 8470p User Manual 123

12 Chapter 2 Getting to know your computer

Display

HP Elitebook 8470p User Manual 15NOTE: Refer to the illustration that most closely matches your computer.
HP Elitebook 8470p User Manual 127

Display 13

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, from the Start screen, select the HP Support Assistant app, select My computer, and then select User guides.
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14 Chapter 2 Getting to know your computer

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, from the Start screen, select the HP Support Assistant app, select My computer, and then select User guides.
HP Elitebook 8470p User Manual 13

Display 15

Bottom

HP Elitebook 8470p User Manual 15NOTE: Your computer may look slightly different from the illustration in this section.
HP Elitebook 8470p User Manual 135

ComponentDescription
(1)Vents (4)Enable airflow to cool internal components.
NOTE:  The computer fan starts up automatically to
cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
(2)Battery release latchReleases the battery.
(3)Docking connectorConnects an optional docking device.
(4)Service door release latchReleases the service door on the computer.
(5)SIM slotSupports a wireless subscriber identity module (SIM).
The SIM slot is located inside the battery bay.
(6)Battery bayHolds the battery.
(7)Accessory battery connectorConnects an optional accessory battery.

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16 Chapter 2 Getting to know your computer

ComponentHP Elitebook 8470p User Manual 143Description
(8)Bluetooth compartmentSupports a Bluetooth device.
(9)Service doorProvides access to the hard drive bay, the wireless
LAN (WLAN) module slot, the WWAN module slot, and
the memory module slots.

HP Elitebook 8470p User Manual 145HP Elitebook 8470p User Manual 147

CAUTION: To prevent an unresponsive system,

replace the wireless module only with a wireless

module authorized for use in the computer by the

governmental agency that regulates wireless devices

in your country or region. If you replace the module

and then receive a warning message, remove the

module to restore computer functionality, and then

contact support. From the Start screen, type h, and

then select Help and Support.
HP Elitebook 8470p User Manual 143

Bottom 17

Connecting to a network

Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world.

Connecting to a wireless network

Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices:

  • Wireless local area network (WLAN) device—Connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities. In a WLAN, the mobile wireless device in your computer communicates with a wireless router or a wireless access point.
  • HP Mobile Broadband Module (select models only)—A wireless wide area network (WWAN) device that gives you wireless connectivity over a much larger area. Mobile network operators install base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries.
  • Bluetooth device—Creates a personal area network (PAN) to connect to other Bluetooth-enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each device communicates directly with other devices, and devices must be relatively close together—typically within 10 meters (approximately 33 feet) of each other.

For more information about wireless technology, see the information and website links provided in Help and Support. From the Start screen, type h, and then select Help and Support.

Using the wireless controls

You can control the wireless devices in your computer using these features:

  • Wireless button, wireless switch, or wireless key (referred to in this chapter as the wireless button)
  • Operating system controls

Using the wireless button

The computer has a wireless button, one or more wireless devices, and one or two wireless lights, depending on the model. All of the wireless devices on your computer are enabled at the factory, so the wireless light is on (white) when you turn on the computer.

The wireless light indicates the overall power state of your wireless devices, not the status of individual devices. If the wireless light is white, at least one wireless device is on. If the wireless light is off, all wireless devices are off.

HP Elitebook 8470p User Manual 15NOTE: On some models, the wireless light is amber when all wireless devices are off.
HP Elitebook 8470p User Manual 55

Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or turn off the wireless devices simultaneously.

18 Chapter 3 Connecting to a network

Using operating system controls

The Network and Sharing Center allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems.

To use operating system controls:

  1. From the Start screen, type n, and then select Settings.
  1. Type network and sharing in the search box, and then select Network and Sharing Center.

For more information, from the Start screen, type h, and then select Help and Support.

Using a WLAN

With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point.

HP Elitebook 8470p User Manual 155NOTE: The terms wireless router and wireless access point are often used interchangeably.
HP Elitebook 8470p User Manual 157

  • A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions.
  • A home or small office WLAN typically uses a wireless router, which allows several wireless and wired computers to share an Internet connection, a printer, and files without requiring additional pieces of hardware or software.

To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through a service provider or a public or corporate network).

Using an Internet service provider

When you are setting up Internet access in your home, you must establish an account with an Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless router to the modem, and test the Internet service.

HP Elitebook 8470p User Manual 159HP Elitebook 8470p User Manual 161HP Elitebook 8470p User Manual 163NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this information and store it in a safe place.
HP Elitebook 8470p User Manual 165

Connecting to a wireless network 19

Setting up a WLAN

To set up a WLAN and connect to the Internet, you need the following equipment:

  • A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider
  • A wireless router (2) (purchased separately)
  • A wireless computer (3)

HP Elitebook 8470p User Manual 167HP Elitebook 8470p User Manual 169HP Elitebook 8470p User Manual 163NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type of modem you have.
HP Elitebook 8470p User Manual 173

The illustration below shows an example of a wireless network installation that is connected to the Internet.
HP Elitebook 8470p User Manual 175

As your network grows, additional wireless and wired computers can be connected to the network to access the Internet.

For help in setting up your WLAN, see the information provided by your router manufacturer or your ISP.

Configuring a wireless router

For help in setting up a WLAN, see the information provided by your router manufacturer or your ISP.

HP Elitebook 8470p User Manual 167HP Elitebook 8470p User Manual 169HP Elitebook 8470p User Manual 163NOTE: It is recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router. When the computer successfully connects to the Internet, disconnect the cable, and access the Internet through your wireless network.
HP Elitebook 8470p User Manual 173

Protecting your WLAN

When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and airports may not provide any security. If you are concerned about the security of your computer when connected to a hotspot, limit your network activities to email that is not confidential and basic Internet surfing.

Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotected signals. Take the following precautions to protect your WLAN:

  • Use a firewall.

A firewall checks both data and requests for data that are sent to your network, and discards any suspicious items. Firewalls are available in both software and hardware. Some networks use a combination of both types.

  • Use wireless encryption.

Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network. For more information, from the Start screen, type h, and then select Help and Support.

20 Chapter 3 Connecting to a network

To read more please download the PDFs below

Download HP Elitebook 8470p Manual

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