Accessibility
The printer provides a number of features that make it accessible for people with disabilities.
Visual
The HP software is accessible for users with visual impairments or low vision by using your operating system’s accessibility options and features. The software also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the HP software have simple text or icon labels that convey the appropriate action.
Mobility
For users with mobility impairments, the HP software functions can be executed through keyboard commands. The HP software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper-width guides can be operated by users with limited strength and reach.
Support
For more information about accessibility solutions for HP products, visit the HP Accessibility and Aging website (www.hp.com/accessibility).
For accessibility information for OS X, visit the Apple website at www.apple.com/accessibility.
HP EcoSolutions (HP and the Environment)
HP is committed to helping you optimize your environmental footprint and empowering you to print responsibly—at home or in the office.
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For more detailed information about environmental guidelines that HP follows during the manufacturing process, see Environmental product stewardship program. For more information about HP’s environmental initiatives, visit www.hp.com/ecosolutions.
Manage power
Use Sleep Mode, Auto-off and Schedule Printer On/Off to conserve electricity.
Sleep mode
Power usage is reduced while in Sleep mode. After initial setup of printer, the printer will enter Sleep mode after five minutes of inactivity.
Use the following instructions to change the period of inactivity before the printer sleeps.
- From the printer control panel, do one of the following.
- Touch or swipe down the tab at the top of the screen to open the Dashboard, touch
.
.- Touch or swipe down the tab at the top of the screen to open the Dashboard, touch
, and then touch Power Management.
, and then touch Power Management.- Touch Sleep Mode, and then touch the desired option.
Auto- off
This feature turns the printer off after 8 hours of inactivity to help reduce energy use. Auto-Off turns the printer off completely, so you must use the Power button to turn the printer back on.
If your printer supports this energy saving feature, Auto-Off is automatically enabled or disabled depending on printer capabilities and connection options. Even when Auto-Off is disabled, the printer enters Sleep mode after 5 minutes of inactivity to help reduce energy use
- Auto-Off is enabled when the printer is turned on, if the printer does not have network, fax or Wi-Fi Direct capability, or is not using these capabilities.
- Auto-Off is disabled when a printer’s wireless or Wi-Fi Direct capability is turned on or when a printer with fax, USB, or Ethernet network capability establishes a fax, USB, or Ethernet network connection.
Schedule On and Off
Use this feature to automatically turn the printer on or off on selected days. For example, you can schedule the printer to turn on at 8 a.m. and turn off at 8 p.m. from Monday to Friday. In this way, you save energy during the night and weekends.
Use the following instructions to schedule the day and time for On and Off.
- From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, touch .
- Touch Schedule Printer On/Off.
- Touch the desired option, and follow the onscreen messages to set the day and time to turn the printer off and on.
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CAUTION: Always turn the printer off properly, using either Schedule Off or 
(the Power button) located on the front left side of the printer.
If you improperly turn the printer off, the print carriage might not return to the correct position, causing problems with the cartridges and print quality issues.
Never turn off the printer when cartridges are missing. HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues, possible extra ink usage from the remaining cartridges, or damage to the ink system.
Quiet Mode
Quiet Mode slows down printing to reduce overall noise without affecting print quality. It only works when printing on plain paper. Additionally, Quiet Mode is disabled if you are printing using the best or presentation print quality. To reduce printing noise, turn on Quiet Mode. To print at normal speed, turn Quiet Mode off. Quiet Mode is off by default.
NOTE: Quiet Mode does not work if you print photos or envelopes.
You can create a schedule by selecting the time when the printer prints in Quiet Mode. For example, you can schedule the printer to be in Quiet Mode from 10 p.m. to 8 a.m. everyday.
To turn on Quiet Mode from the printer control panel
- From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then touch 
( Setup ).
- Touch Quiet Mode .
- Touch Off next to Quiet Mode to turn it on.
To create a schedule for Quiet Mode from the printer control panel
- From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then touch ( Setup ).
- Touch Quiet Mode .
- Touch Off next to Quiet Mode to turn it on.
- Touch Off next to Schedule, and then change the start time and end time of the schedule.
To turn on Quiet Mode while the printer is printing
- From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then select the current print job in progress.
- On the printing screen, touch
(Quiet Mode) to turn it on.
(Quiet Mode) to turn it on. NOTE: Quiet Mode is turned on only after the current page is printed and is only used for the current print job.
To turn Quiet Mode on or off from the printer software (Windows)
- Open the HP printer software. For more information, see Open the HP printer software (Windows).
- Click Quiet Mode .
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- Select On or Off .
- Click Save Setting.
To turn Quiet Mode on or off from the printer software (OS X)
- Open HP Utility. For more information, see HP Utility (OS X).
- Select the printer.
- Click Quiet Mode .
- Select On or Off .
- Click Apply Now.
To turn Quiet Mode on or off from the Embedded Web Server (EWS)
- Open the EWS. For more information, see Open the embedded web server.
- Click the Settings tab.
- In the Preferences section, select Quiet Mode , and then select On or Off .
- Click Apply.
Optimize Printing Supplies
To optimize printing supplies such as ink and paper, try the following:
- Recycle used original HP ink cartridges through HP Planet Partners. For more information, visit www.hp.com/recycle.
- Optimize paper usage by printing on both sides of the paper.
- Change the print quality in the printer driver to a draft setting. The draft setting uses less ink.
- Do not clean the printhead unnecessarily. Doing so wastes ink and shortens the life of the cartridges.
Understand the printer parts
This section contains the following topics:
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Top and front view
- Document feeder
- Document feeder paper-width guides
- Document feeder tray
- Cartridge access door
- Scanner lid
- Scanner glass
- Front USB port
NOTE: This feature is available with some models of the printer.
- Power button
- Input tray (also referred to as the paper tray)
10Paper-width guides
11Output tray extender
12Output tray
13Control panel display
14Control panel
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Printing supplies area
- Cartridges
- Printhead
- Cartridge access door
NOTE: Cartridges should be kept in the printer to prevent possible print quality issues or printhead damage.
Avoid removing supplies for extended periods of time. Do not turn the printer off when a cartridge is missing.
Back view
- Power input
- Fax port (1-LINE)
3Fax port (2-EXT)
4Ethernet network port
5Rear universal serial bus (USB) port
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Use the printer control panel
This section contains the following topics:
Overview of buttons and lights
The following diagram and related table provide a quick reference to the printer control panel features.
Label Name and Description
- Home button: Returns to the home screen from any other screen.
- Control panel display: Touch the screen to select menu options, or scroll through the menu items. For information about the icons that appear on the display, see Control panel display icons.
- Wireless light: Indicates the status of the printer’s wireless connection.
- Solid blue light indicates that wireless connection has been established and you can print.
- Blinking light indicates wireless error. Refer to the message on the printer display.
- If the wireless light is off, wireless is turned off.
- Help button: Opens the Help menu when on the Home screen, or shows contextual help content if it is available for the current operation when on other screens.
- Back button: Returns to the previous menu.
Control panel display icons
To access the icons, touch or swipe down the tab at the top of a screen to open the Dashboard, and then touch the icon.
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Icon Purpose
Setup: Displays the setup screen for changing preferences, network setup, Wi-Fi Direct, Web Services setup, fax setup, and other maintenance settings and generating reports.
Wireless: Displays wireless status and menu options. For more information, see Set up the printer for wireless communication.
NOTE: (Ethernet) and 
(Wireless) will not be displayed at the same time. Showing the Ethernet icon or the wireless icon depends on the way your printer is connected to the network. If the network connection of the
printer has not been set up, then the printer control panel display shows 
(Wireless) by default.
HP ePrint: Displays the Web Services Summary menu, where you can check ePrint status details, change ePrint settings, or view the printer email address. For more information, see HP ePrint .
Wi-Fi Direct: Displays the status, name, and password for Wi-Fi Direct, and the number of devices connected. You can also change settings and print a guide.
Ink: Displays the estimated ink levels.
NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-ink alert, consider having a replacement cartridge available to avoid possible printing delays. You do not have to replace the cartridges until prompted to do so.
Fax Status: Displays status information for the Auto Answer function, fax logs, and the fax sound volume.
HP EcoSolutions: Displays a screen where you can configure some of the printer’s environmental features.
Function tabs
Function tabs are located at the bottom of the screen.
| Function tab | Purpose |
| (Shortcuts) | Access to shortcuts you have created. |
| Copy | Copy document, or ID card. |
| Scan | Scan document or photo to email, USB flash drive, network folder, or computer. |
| Print photo or document from USB flash drive, or manage print jobs. | |
| Fax | Set up fax, send fax, or reprint received fax. |
| Apps | Access to the apps for your printer. |
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Change printer settings
Use the control panel to change the printer function and settings, print reports, or get help for the printer.
TIP: If the printer is connected to a computer, you can also change the printer settings using the printer management tools in computer.
For more information about these tools, see Printer management tools.
To change settings for a function
The Home screen of the control panel display shows the available functions for the printer.
- From the control panel display, select a function tab, touch and slide your finger across the screen, and then touch the icon to select the desired function.
- After selecting a function, touch ( Settings ), scroll through the available settings, and then touch the setting you want to change.
- Follow the prompts on the control panel display to change the settings.
TIP: Touch 
(Home) to return to the Home screen.
To change the printer settings
To change the printer settings or print reports, use the options available on the Setup menu.
- From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then touch ( Setup ).
- Touch and scroll through the screens.
- Touch the screen items to select screens or options.
TIP: Touch (Home) to return to the Home screen.
Use shortcuts
Using shortcuts on the printer control panel, you can create a collection of the tasks frequently used from all features available in the function folders.
Once shortcuts are created, you can access to them on the Home screen or through the Shortcuts tab.
Dashboard
The Dashboard on the printer control panel lets you access the icons on the display, check the status of the printer, or monitor and manage current and scheduled printer tasks.
To open the Dashboard, touch or swipe down the tab 
at the top of a screen on the control panel.
Paper basics
The printer is designed to work well with most types of office paper. It is best to test a variety of print paper types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at www.hp.com for more information about HP paper.
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HP recommends plain papers with the ColorLok logo for printing everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks, and that dry faster than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.
This section contains the following topics:
Recommended papers for printing
If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing.
Depending on your country/region, some of these papers might not be available.
Photo printing
- HP Premium Plus Photo Paper
HP Premium Plus Photo Paper is HP’s highest-quality photo paper for your best photos. With HP Premium Plus Photo Paper, you can print beautiful photos that are instant-dry so you can share them right off the printer. The printer supports several sizes, including A4, 8.5 x 11 inches, 4 x 6 inches (10 x 15 cm), and 5 x 7 inches (13 x 18 cm) in two finishes – glossy or soft gloss (semi-gloss). Ideal for framing, displaying, or gifting your best photos and special photo projects. HP Premium Plus Photo Paper delivers exceptional results with professional quality and durability.
- HP Advanced Photo Paper
This glossy photo paper features an instant-dry finish for easy handling without smudging. It resists water, smears, fingerprints, and humidity. Your prints have a look and feel comparable to a store-processed photo. It is available in several sizes, including A4, 8.5 x 11 inches, 10 x 15 cm (4 x 6 inches), 13 x 18 cm (5 x 7 inches). It is acid-free for longer lasting documents.
- HP Everyday Photo Paper
Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. This affordable photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper with any inkjet printer. It is available in glossy finish in several sizes, including A4, 8.5 x 11 inches, 5 x 7 inches and 4 x 6 inches (10 x 15 cm). It is acid-free for longer lasting documents.
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Business documents
- HP Premium Presentation Paper 120g Matte or HP Professional Paper 120 Matt
This paper is a heavy two-sided matte paper perfect for presentation, proposals, reports, and newsletters. It is heavyweight for an impressive look and feel.
- HP Brochure Paper 180g Glossy or HP Professional Paper 180 Glossy
These papers are glossy-coated on both sides for two-sided use. They are the perfect choice for near-photographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars.
- HP Brochure Paper 180g Matte or HP Professional Paper 180 Matt
These papers are matte-coated on both sides for two-sided use. They are the perfect choice for near-photographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars.
Everyday printing
All the papers listed for everyday printing feature ColorLok Technology for less smearing, bolder blacks, and vivid colors.
- HP Bright White Inkjet Paper
HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for two-sided color usage with no show-through, which makes it ideal for newsletters, reports, and flyers.
- HP Printing Paper
HP Printing Paper is a high-quality multifunction paper. It produces documents that look and feel more substantial than documents printed on standard multipurpose or copy paper. It is acid-free for longer lasting documents.
- HP Office Paper
HP Office Paper is a high-quality multifunction paper. It is suitable for copies, drafts, memos, and other everyday documents. It is acid-free for longer lasting documents.
Order HP paper supplies
The printer is designed to work well with most types of office paper. Use HP paper for optimum print quality.
To order HP papers and other supplies, go to www.hp.com . At this time, some portions of the HP website are available in English only.
HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks and shorter dry-time than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.
Tips for selecting and using paper
For the best results, observe the following guidelines.
- Load only one type and one size of paper at a time into a tray or document feeder.
- Make sure the paper is loaded correctly when loading from the input tray or document feeder.
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- Do not overload the tray or document feeder.
- To prevent jams, poor print quality, and other printing problems, avoid loading the following paper in the tray or document feeder:
- Multipart forms
- Media that is damaged, curled, or wrinkled
- Media with cutouts or perforations
- Media that is heavily textured, embossed, or does not accept ink well
- Media that is too lightweight or stretches easily
- Media that contains staples or clips
Load paper
To load standard paper
- Lift the output tray.
- Pull out the input tray to extend it.
- Slide the paper-width guides out as far as possible.
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- Insert the paper print-side down in the center of the tray and slide it forward until it stops.
Ensure that the stack of paper is aligned with the appropriate paper size lines on the bottom of the input tray, and does not exceed the stack height marking on the side of the tray.
NOTE: Do not load paper while the printer is printing.
- Slide the paper-width guides in the tray until they touch the edge of the stack of paper, and then close the tray.
- A message appears on the control panel display prompting you to change the paper setting if you have changed the media type or size, or retain the setting if you have replaced what was previously loaded.
- Pull out the output tray extension.
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To load cards and photo paper
- Lift the output tray.
- Pull out the input tray to extend it.
- Insert the paper print-side down in the center of the tray and slide it forward until it stops.
Ensure that the stack of paper is aligned with the appropriate paper size lines on the bottom of the input tray, and does not exceed the stack height marking on the side of the tray.
NOTE: Do not load paper while the printer is printing.
- Slide the paper-width guides in the tray until they touch the edge of the stack of paper, and then close the tray.
- A message appears on the control panel display prompting you to change the paper setting if you have changed the media type or size, or retain the setting if you have replaced what was previously loaded.
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- Pull out the output tray extension.
To load legal paper
- Pull out the paper tray, slide the paper-width guides outward, and then remove any previously loaded media.
- Unlock and open the front side of the paper tray.
- Load paper.
â—ŹInsert a stack of paper into the paper tray with the short edge forward and the print side down.
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Make sure the stack of paper is aligned with the appropriate paper size lines on the front of the tray. Besides, make sure the stack of paper does not exceed the stack height marking on the edge of the tray.
NOTE: Do not load paper while the printer is printing.
- Slide the paper forward until it stops.
- Slide the paper-width guides inward until they stop at the edges of the paper.
- Push the paper tray back in.
- Pull out the output tray extension.
To load an envelope
- Lift the output tray.
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- Pull out the input tray to extend it.
- Insert the envelopes with the side you want to print on down, and load according to the graphic.
Ensure that the stack of paper is aligned with the appropriate paper size lines on the bottom of the input tray, and does not exceed the stack height marking on the side of the tray.
NOTE: Do not load envelopes while the printer is printing.
- Slide the paper-width guides in the tray until they touch the edge of the stack of envelopes, and then push the tray in to close.
- A message appears on the control panel display prompting you to change the paper setting if you have changed the media type or size, or retain the setting if you have replaced what was previously loaded.
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- Pull out the output tray extension.
Load an original on the scanner glass
You can copy, scan, or fax originals by loading them on the scanner glass.
NOTE: Many of the special features do not work correctly if the scanner glass and lid backing are not clean.
For more information, see Maintain the printer.
NOTE: Remove all originals from the document feeder tray before lifting the lid on the printer.
To load an original on the scanner glass
- Lift the scanner lid.
- Load your original print-side down and align it with the marking on the rear left corner of the glass.
TIP: For more help on loading an original, refer to the engraved guides along the edge of the scanner glass.
- Close the lid.
Load an original in the document feeder
You can copy, scan, or fax a document by placing it in the document feeder.
CAUTION: Do not load photos in the document feeder; this might cause damage to your photos. Use only paper that is supported by the document feeder.
NOTE: Some features, such as the Fit to Page copy feature, do not work when you load your originals in the document feeder. For those features to work, load your originals on the scanner glass.
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To load an original in the document feeder
- Lift the document feeder extension.
NOTE: This feature is available with some models of the printer.
- Load your original print-side up into the document feeder.
- If you are loading an original printed in portrait orientation, place the pages so that the top edge of the document goes in first. If you are loading an original printed in landscape orientation, place the pages so that the left edge of the document goes in first.
- Slide the paper into the document feeder until you hear a tone or see a message on the printer control panel display indicating that the loaded pages were detected.
TIP: For more help on loading originals in the document feeder, refer to the diagram engraved in the document feeder tray.
- Slide the paper-width guides inward until they stop at the left and right edges of the paper.
Update the printer
By default, if the printer is connected to a network and Web Services has been enabled, the printer automatically checks for updates.
To update the printer using the printer control panel
- From the top of the screen, touch or swipe down the tab to open the Dashboard, touch ( Setup )
( Setup )- Touch Printer Maintenance .
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To read more please download the PDFs below
Download HP 6960 User Manuals
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