HP w2338h

Product Features

HP LCD Monitors

The HP LCD (liquid crystal display) monitors have an active matrix, thin-film transistor (TFT) screen. This guide discusses the following models:

• w1858 LCD monitor

• w2228h LCD monitor

• w2338h LCD monitor

• w2348h LCD monitor

• w2448h/hc LCD monitor

• w2558hc LCD monitor

Features

• Large diagonal display

• Optimum resolution:

❏  w1858: 1366 x 768 @ 60Hz

❏  w2228h: 1680 x 1050 @ 60Hz

❏  w2338h: 1920 x 1080 @ 60Hz

❏  w2348h: 1920 x 1080 @ 60Hz

❏  w2448h/hc: 1920 x 1200 @ 60Hz

❏ w2558hc: 1920 x 1200 @ 60 Hz Plus full-screen support for lower resolutions

• Video inputs supported:

❏ VGA analog signal (select models only) ❏ DVI digital signal (select models only)

❏  High-definition multimedia interface (HDMI) (select models only)

• Fast response time, providing better experience for gaming and graphics

• Easy viewing from a sitting or standing position, or while moving from one side of the monitor to the other

• Tilt adjustment

• Height adjustment (select models only)

• Swivel adjustment

• Pivot adjustment, for landscape or portrait viewing (select models only)

• Webcam and microphone (select models only)

• Two-slot memory card reader with remote control (select models only)

• Removable pedestal and Video Electronics Standards Association (VESA) standard mounting holes for flexible mounting solutions, including wall-mounting

• Security lock slot for a Kensington lock security cable (security cable sold separately)

• Plug and Play capability, if supported by your computer system

• On-screen display (OSD) adjustments for ease of setup and screen optimization (choose English, Simplified Chinese, French, German, Italian, Spanish, Dutch, Japanese, or Brazilian Portuguese)

1–1

Product Features

• Built-in stereo speakers, rear-facing

• Four to six Universal Serial Bus (USB) 2.0 ports to use with USB devices. In models with six USB ports, two are reserved for internal-only use (for webcam and card reader—select models only).

• Ambient light sensor (select models only)

• Task light (select models only)

• Keyboard parking

• Power Saver to reduce energy consumption

• Quick View settings display

• CD included: ❏ Drivers

❏ Auto-adjustment software ❏ My Display software

❏ Webcam software (select models only) ❏ Documents

❏  Adobe^® Acrobat^® Reader

Cantilever base Double-hinged base

1–2 User’s Guide

2

Safety and Maintenance Guidelines

Important Safety Information

The power cord is designed for use with your monitor. To use a different cord, use only a power source and connection compatible with this monitor.

WARNING: Always connect your monitor, the computer, and other equipment to a grounded (earthed) power outlet. To reduce the risk of electric shock or damage to your equipment, do not disable the power cord grounding feature. The grounding plug is an important safety feature.

WARNING: For your safety, be sure that the grounded power outlet you plug the power cord into is easily accessible to the operator and located as close to the equipment as possible. To disconnect power from the equipment, unplug the power cord from the power outlet by grasping the plug firmly. Never pull on the cord.

CAUTION: To protect your monitor, as well as your computer, connect all power cords for your computer and its peripheral devices (such as a monitor, printer, or scanner) to a surge protection device such as a power strip with surge protection or uninterruptible power supply (UPS).

Not all power strips provide surge protection; the power strips must be specifically labeled as having this ability. Use a power strip whose manufacturer offers a damage replacement policy, so you can replace your equipment if surge protection fails.

Safety Precautions

• Use only a power source and connection compatible with this monitor, as indicated on the label/back plate of the monitor.

• Be sure the total ampere rating of the products connected to the outlet does not exceed the current rating of the electrical outlet, and the total ampere rating of the products connected to the power cord does not exceed the rating of the power cord. Look on the power label to determine the ampere rating (Amps or A) for each device.

• Install your monitor near a power outlet that you can easily reach. Disconnect the monitor by grasping the plug firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.

• Do not allow anything to rest on the power cord. Do not walk on the cord.

User’s Guide 2–1

Safety and Maintenance Guidelines

Maintenance Guidelines

To enhance the performance and extend the life of your monitor:

• Do not open your monitor cabinet or attempt to service this product yourself. If your monitor is not operating properly or has been dropped or damaged, contact your Hewlett-Packard authorized dealer, reseller, or service provider.

• Adjust only those controls that are described in the operating instructions.

• Turn your monitor off when not in use. You can substantially increase the life expectancy of the monitor by using a screen saver program and turning off the monitor when not in use.

• Keep your monitor in a well-ventilated area, away from excessive light, heat, or moisture.

• Slots and openings in the cabinet are provided for ventilation. These openings must not be blocked or covered. Never push objects of any kind into cabinet slots or other openings.

• Unplug the monitor from the power outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.

• Do not drop the monitor or place it on an unstable surface.

• When removing the monitor base, you must lay the monitor face down on a soft area to prevent it from getting scratched, defaced, or broken.

Cleaning the Monitor

The monitor is a high-quality optical device that requires special care when cleaning. To clean the monitor, follow these steps:

1. Turn off the computer and the monitor.

2. Unplug your monitor from the power outlet before cleaning.

CAUTION: Do not use benzene, thinner, ammonia, or any volatile substance to clean the monitor screen or cabinet. These chemicals may damage the monitor. Do not use liquid or aerosol cleaners. Never use water to clean an LCD screen.

3. Wipe the screen with a dry, soft, clean cloth.

If the screen requires additional cleaning, use an antistatic screen cleaner.

4. Dust the monitor housing. Use a damp cloth to clean the cabinet.

If the cabinet requires additional cleaning, use a clean cloth dampened with isopropyl alcohol.

5. Plug in the monitor.

6. Turn on the monitor and the computer.

2–2 User’s Guide

3

Setting Up the Monitor

Unpacking the Monitor

1. Unpack the monitor. Make sure all contents are included. Store the packing box.

2. Turn off the computer and other attached devices.

3. Determine whether the monitor will be desktop mounted or wall-mounted. See “Installing the Monitor.”

4. Prepare a flat area to assemble the monitor. You may need a flat, soft, protected area for placing the monitor screen-down while preparing it for installation.

5. You need a Phillips screwdriver for preparing the monitor for wall-mounting. You may need a straight-slot screwdriver to secure some cables.

Installing the Monitor

You can install the monitor on a desktop or wall-mount it. Place the monitor in a convenient, well-ventilated location near your computer.

Connect the monitor cables after you have installed the monitor.

Assembling the cantilever base

CAUTION: The screen is fragile. Avoid touching or applying pressure to the LCD screen; doing so can cause damage.

1. Set the monitor screen down on a flat, soft, protected surface.

2. Align the neck with the monitor base.

3. Slide the base until it snaps in place. Make sure the base is securely locked in place.

Attaching the cantilever base

4. Lift the monitor to an upright position and place on a flat, stable surface.

User’s Guide 3–1

Setting Up the Monitor

Unfolding the double-hinged monitor

WARNING: Do not place the double-hinged monitor face down for folding. The base hinge can spring up and cause serious injury or damage.

1. With the monitor still in its flat, folded state, set it screen-side up on a flat surface.

2. Rotate the screen to the horizontal position (in the figure, the straight arrow is your position in front of the monitor). (Perform this step only if your monitor has the pivot feature.)

3. Holding the base of the monitor, lift up the panel at its top without touching or putting pressure on the screen (1).

4. Remove the shipping strap (do not cut it) (2).

5. Put the shipping strap in a safe place, in case you need it to ship the monitor.

6. Lift and lower the base hinge for proper viewing.

3–2 User’s Guide

Setting Up the Monitor

Preparing the cantilever-base monitor for wall-mounting

1. Disconnect the power cable and any other cables from the monitor.

2. Remove the monitor base. Keep the monitor panel screen down on a flat, soft area.

3. After the base is removed, remove the rubber plug on the neck of the monitor. You will see a screw below the rubber plug and two additional screws on the panel.

4. Remove all three screws.

5. Remove the neck from the monitor.

6. Save the removed items (rubber plug, screws, neck, and base) for future use.

7. Follow the instructions included with the mounting fixture to ensure that the monitor is safely attached.

The four-threaded mounting holes that are on the back of the panel are compliant with the VESA standard for mounting flat-panel monitors.

Use the four holes to attach a swing arm or other mounting fixture.

Wall-mounting the double-hinged monitor

Before you mount the monitor on a wall, a swing arm, or other mounting fixture, you must remove the monitor base and the pedestal. Note that the mounting fixture is not supplied. You will need a Phillips screwdriver. Read the following warning and caution statements before beginning the procedure.

WARNING: To reduce the risk of personal injury or of damage to the equipment, check that the wall-mounting fixture is adequately installed and secured before attaching the monitor. Refer to the instructions supplied with the wall-mounting fixture and check that it is capable of supporting the monitor.

Preparation

WARNING: Do not place the double-hinged monitor face down for folding. The base hinge can spring up and cause serious injury or damage.

1. Disconnect the power cable and any other cables from the monitor.

2. Carefully place the monitor face down on a flat, soft surface. This might entail elongating the hinge and tilting the monitor back to ensure the monitor is flat.

3. With your fingertips, snap off the VESA cover from the back of the monitor.

4. Remove all four screws from the VESA plate.

User’s Guide 3–3

Setting Up the Monitor

5. Save the removed items (cover, screws, and base) for future use.

6. Follow the instructions included with the mounting fixture to ensure that the monitor is safely attached.

The four-threaded mounting holes that are on the back of the panel are compliant with the VESA standard for mounting flat-panel monitors. The monitor uses the 100 mm spacing standard.

Use the four holes to attach a swing arm or other mounting fixture.

Connecting the VGA (Analog) or DVI-D (Digital) Cable

Use a VGA video cable or a DVI-D video cable (provided with select models). To use DVI, you must have a DVI-compliant graphic card. Connectors are located on the back of the monitor. Be sure the computer and monitor are turned off and unplugged.

Some graphic cards have both a DVI connector and a DVI-to-VGA converter included in the box (select models only). If the monitor has a VGA connector but no DVI connector, use the DVI-to-VGA converter to connect to the computer: Connect the DVI-to-VGA converter to the DVI connector on the computer graphic card, and then connect the VGA cable to the converter and the monitor.

Connecting the VGA or DVI-D cable—connector locations may vary

3–4 User’s Guide

Setting Up the Monitor

To connect the VGA cable

Connect one end of the VGA video cable to the back of the monitor and the other end to the VGA video connector on the computer.

To connect the DVI-D cable

Connect one end of the DVI-D video cable to the back of the monitor and the other end to the DVI video connector on the computer. You can use this cable only if your computer has a DVI-compliant graphic card installed. The monitor DVI-D connector and cable are included with select models only.

NOTE: If you use a DVI-to-HDMI adapter, you must connect the green audio cable to enable the speakers. The signal from the DVI connector is for video only.

Connecting the VGA / DVI-I Cable (Select Models Only)

Connect the VGA end of the cable to the back of the computer and connect the DVI-I end of the cable to the monitor.

Connecting the HDMI Cable (Select Models Only)

Connect one end of the HDMI cable to the back of the monitor and the other end to any compatible digital audio/video source, such as a set-top box, a DVD player, or a digital television.

User’s Guide 3–5

Setting Up the Monitor

Audio and Video Cables and Adapters

The following table shows the cable and adapter types that may be required to connect the monitor to the computer, TV, or set-top box.

The number and type of cables required may vary by model. Some cables and adapters are included for select models only and may be sold separately.

Cable/Adapter	Name	Description
	HDMI cable	HDMI transmits an all-digital signal. It is the
		recommended choice for playback from a DVD
		or DVR.
		HDMI is capable of transmitting both
		uncompressed digital audio and digital video
		signals, because it has video, audio, and control
		signals.
	DVI cable	DVI transmits an all-digital video signal.

VGA cable VGA transmits an analog video signal.

		DVI-to-VGA adapter	Connects a DVI monitor to a VGA connector on the
			back of the computer, TV, or set-top box or connects
			a VGA monitor to a DVI connector on the back of
			the computer, TV, or set-top box.
		DVI-to-HDMI adapter	Connects a DVI monitor to an HDMI connector on
			the back of the computer, TV, or set-top box or
			connects an HDMI monitor to a DVI connector on
			the back of the computer, TV, or set-top box.
			NOTE: If you use a DVI-to-HDMI adapter, you must
			connect the green audio cable to enable the
			speakers.
		VGA-to-DVI-I cable	Converts an analog video signal to a digital video
			signal.

NOTE: When using a VGA or DVI signal, you must connect your audio separately because a VGA or DVI signal converts only video data, not audio data. A separate audio connection is not necessary when you use an HDMI signal, because an HDMI signal can convert both video and audio data.

3–6 User’s Guide

Setting Up the Monitor

Connecting the Audio Cable

Connect the built-in monitor speakers to the computer by using the audio cable, as shown in the following illustration.

Connecting the audio cables—connector locations may vary

Connecting the USB Hub Cable (Select Models Only)

Connect the USB hub cable from the computer to the USB In connector on the monitor. This enables USB 2.0 ports on the monitor.

USB In

User’s Guide 3–7

Setting Up the Monitor

Connecting USB Devices to the Monitor (Select Models Only)

You can connect four USB devices, such as a USB flash drive or a digital camcorder, to your monitor. Do this only after you have connected the USB hub cable from the computer to the monitor.

Connecting the Power Cable

1. Read the warning below.

WARNING: To reduce the risk of electric shock or damage to your equipment:

• Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) electrical outlet.

• Be sure that the grounded power outlet you plug the power cord into is easily accessible to the operator and located as close to the equipment as possible. A power cord should be routed so that it is not likely to be walked on or pinched by items that are placed upon it or against it.

• Do not place anything on power cords or cables. Arrange them so that no one may accidentally step on or trip over them. Do not pull on a cord or cable.

See “Technical Specifications” in Appendix B for additional information.

Connecting the power cable

2. Connect one end of the power cable to the monitor and the other end to a grounded electrical outlet.

3–8 User’s Guide

Setting Up the Monitor

Cable Management

The HP LCD monitors have two cable tunnels on either side for cable management. Cables can be easily secured and are hidden when viewed from the front.

NOTE: If your monitor has the pivot feature, make sure the cords are set loosely enough so they will not pull and disconnect when the monitor is pivoted.

.

Adjusting the Tilt

For optimal viewing, adjust the screen tilt to your own preference, as follows:

1. Face the front of the monitor and hold the base so that you do not topple the monitor while changing the tilt.

2. Adjust the tilt by moving the top edge of the monitor either toward or away from you, without touching the screen.

User’s Guide 3–9

Setting Up the Monitor

CAUTION: The monitor can fall back if the hinge is extended fully and the monitor screen is tilted back too far.

Adjusting the Swivel

The HP LCD monitor allows a usable range of motion with the swivel feature.

CAUTION: To avoid breakage or other damage, avoid applying pressure to the LCD screen while swiveling it or changing the tilt.

3–10 User’s Guide

Setting Up the Monitor

Adjusting the Height (Select Models Only)

The monitor adjusts up and down easily by extending or lowering the hinge.

Pivoting the Monitor (Select Models Only)

NOTE: For full functionality of this pivot feature (select models only), the My Display software may need to be installed. See “My Display Software (Select Models Only)” in the “Operating the Monitor” chapter for information on how to install this software. Some graphics cards support rotating the image of the display automatically.

1. Facing the monitor and holding its base down, tilt the monitor backward 10 to 30 degrees by pulling the bottom of the screen toward you.

User’s Guide 3–11

Setting Up the Monitor

CAUTION: The first step is important—the double-hinged monitor can scratch the base surface if the monitor is not tilted back enough before pivoting it.

2. If the monitor is in its landscape position, after it is tilted back, pivot it clockwise to portrait position. If it is in portrait position, tilt it back and pivot the monitor counterclockwise to landscape orientation.

3–12 User’s Guide

Setting Up the Monitor

Keyboard Parking

If you need more space on your desktop, place the keyboard under the monitor when not in use.

User’s Guide 3–13

4

Operating the Monitor

CD Software and Utilities

The CD that is included with this monitor contains the drivers and software that you can install on your computer.

Installing Drivers

If you determine that you need to update the drivers, you can install the monitor-driver INF and ICM files from the CD, or download them from the Internet.

To install the monitor-driver software from the CD:

1. Insert the CD in your computer CD drive. The CD menu appears.

2. Select the language.

3. Click Install Monitor Driver Software.

4. Follow the onscreen instructions.

5. Restart the computer.

6. Ensure that the proper resolutions and refresh rates appear in the Display Control Panel settings. Refer to the Windows^® operating system documentation for more information.

NOTE: You might need to install the digitally signed monitor drivers (INF or ICM files) manually from the CD, in case of an installation error. Refer to the “Driver Software Readme” file on the CD for instructions (in English only).

Downloading updated drivers from the Internet

To download the latest version of drivers and software files from the HP Support site:

1. Refer to: http://www.hp.com/support

2. Select your country/region.

3. Select Download Drivers and Software.

4. Enter the model number of your monitor. The software-download pages for your monitor are displayed.

5. Download and install the driver and software files by using the instructions in the download pages.

6. Ensure that your system meets the requirements.

User’s Guide 4–1

Operating the Monitor

Using the Auto-Adjustment Function

You can easily optimize the screen performance for the VGA input by using the Auto/Select button on the monitor and the auto-adjustment pattern software on the CD provided.

Do not use this procedure if your monitor is using a DVI or HDMI input. If your monitor is using the VGA input, this procedure can correct the following image-quality conditions:

• Fuzzy or unclear focus

• Ghosting, streaking, or shadowing effects

• Faint vertical bars

• Thin, horizontal scrolling lines

• Off-center picture

CAUTION: Burn-in image damage may occur on monitors that display the same static image on screen for a prolonged period of time (12 consecutive hours of non-use). To avoid burn-in image damage on your monitor screen, you should always activate a screen saver application or turn off the monitor when it is not in use for a prolonged period of time. Image retention is a condition that may occur on all LCD screens.

To use the auto-adjustment feature:

1. Allow the monitor to warm up for 20 minutes before adjusting.

2. Press the Auto/Select button on the monitor front panel.

❏ You can also press the Menu button, and then select Image Control, followed by Auto Adjustment from the OSD menu. See “Adjusting Screen Quality” in this chapter.

❏  If the result is not satisfactory, continue with the procedure.

3. Insert the CD in your computer CD drive. The CD menu displays.

4. Select the language.

5. Select Open Auto-Adjustment Software.

6. The setup test pattern displays.

Auto-adjustment setup test pattern

7. Press the Auto/Select button on the monitor front panel to produce a stable, centered image.

4–2 User’s Guide

Operating the Monitor

My Display Software (Select Models Only)

Use My Display to choose preferences for optimum viewing. You can select settings for gaming, movies, photo editing or just working on documents and spreadsheets. My Display also provides an easy way to adjust settings such as brightness, color, and contrast.

To install the software:

1. Insert the CD in your computer CD drive. The CD menu displays.

2. Select the language.

3. Click Install My Display Software (available on select models).

4. Follow the onscreen instructions.

5. Restart the computer.

To open the My Display software:

1. Click the HP My Display icon on the taskbar.

Or

1. Click the Windows Vista start button™ on the taskbar.

2. Click All Programs.

3. Click HP My Display.

4. Select HP My Display.

For additional information, refer to the onscreen Help within the software.

Front-Panel Controls

Control buttons are located on the front or top of the monitor:

Icon Description

Power Turns the monitor on and to standby or sleep mode.

NOTE: The power button is located on the top or front of the monitor depending on the model.

Menu Opens, selects, or exits the OSD menu.

Adjusts the volume level.

Source Chooses video input source from the computer.

–Navigates backward through the OSD menu and decreases adjustment levels.

• Navigates forward through the OSD menu and increases adjustment levels.

Auto Auto-adjusts the display to the ideal setting when the OSD is not active.

Select Enters the selected option.

To read more please download the PDFs bellow

Download HP w2338h Manual

hp w2338h driver
hp monitor troubleshooting