Welcome
After you set up and register the computer, we recommend the following steps to get the most out of your smart investment:
- TIP: To quickly return to the computer Start screen from an open app or the Windows desktop, press
the Windows key on your keyboard. Pressing the Windows key again will return you to the previous screen.
- Connect to the Internet—Set up your wired or wireless network so that you can connect to the Internet. For more information, see Network connections on page 20.
- Update your antivirus software—Protect your computer from damage caused by viruses. The software is preinstalled on the computer. For more information, see Using antivirus software on page 47.
- Get to know your computer—Learn about your computer features. See Components on page 4 and Screen navigation on page 25 for additional information.
- Find installed software—Access a list of the software preinstalled on the computer: Select the Start button, and then select All apps.
‒ or –
Right-click the Start button, and then select Programs and Features.
- Back up your hard drive by creating recovery discs or a recovery flash drive. See Backup and recovery on page 54.
1
Finding information
To locate resources that provide product details, how-to information, and more, use this table.
‒ or –
Click the question mark icon in the taskbar.
- Select My PC, select the Specifications tab, and then select User Guides.
‒ or –
Go to http://www.hp.com/ergo.
Regulatory, Safety and Environmental Notices | ● | Important regulatory notices, including information about proper |
To access this document: | battery disposal, if needed. | |
- Type support in the taskbar search box, and then select the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
- Select My PC, select the Specifications tab, and then select User Guides.
Limited Warranty* ● Specific warranty information about this computer
To access this document:
- Type support in the taskbar search box, and then select the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
- Select My PC, and then select Warranty and services.
‒ or –
2 Chapter 1 Welcome
Resource Contents
Go to http://www.hp.com/go/orderdocuments.
*You can find your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided in printed format, you can request a copy from http://www.hp.com/go/orderdocuments. For products purchased in Asia Pacific, you can write to HP at Hewlett Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507. Include your product name, and your name, phone number, and postal address.
Finding information 3
Components
Locating hardware
To find out what hardware is installed on your computer:
- Type device manager in the taskbar search box, and then select the Device Manager app.
A list displays all the devices installed on your computer.
For information about system hardware components and the system BIOS version number, press fn+esc (select products only).
Locating software
To find out what software is installed on your computer:
- Select the Start button, and then select All apps. ‒ or –
Right-click the Start button, and then select Programs and Features.
- Chapter 2 Components
Right
Right 5
Left
- Chapter 2 Components
Display
Component | Description | |
(1) | WLAN antennas* | Send and receive wireless signals to communicate with wireless local |
area networks (WLANs). | ||
(2) | WWAN antennas* (select products only) | Send and receive wireless signals to communicate with wireless wide |
area networks (WWANs). | ||
(3) | Internal microphones | Record sound. |
(4) | Webcam light (select products only) | On: The webcam is in use. |
(5) | Webcam (select products only) | Records video and captures photographs. Some models allow you to |
video conference and chat online using streaming video.
To use the webcam:
▲ Type camera in the taskbar search box, and then select
Camera
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.
To access this guide:
- Type support in the taskbar search box, and then select the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
- Select My PC, select the Specifications tab, and then select User Guides.
Display 7
Top
TouchPad
Component | Description | |
(1) | Pointing stick (select products only) | Moves the pointer and selects or activates items on the screen. |
(2) | Left pointing stick button | Functions like the left button on an external mouse. |
(3) | TouchPad on/off button | Turns the TouchPad on and off. |
(4) | TouchPad zone | Reads your finger gestures to move the pointer or activate |
(5) | Left TouchPad button | Functions like the left button on an external mouse. |
(6) | Right pointing stick button | Functions like the right button on an external mouse. |
(7) | Center pointing stick button | Functions like the center button on an external mouse. |
(8) | Center TouchPad button | Functions like the center button on an external mouse. |
(9) | Right TouchPad button | Functions like the right button on an external mouse. |
- Chapter 2 Components
Lights
Top 9
Buttons, speakers, and fingerprint reader
A wireless network must be set up before a wireless connection
is possible.
10 Chapter 2 Components
Component | Description | |
(4) | Volume mute button | Mutes and restores speaker sound. |
- Fingerprint reader (select products only)
Allows a fingerprint logon to Windows, instead of a password logon.
Top 11
Special function keys
Component | Description | |
(1) | esc key | Displays system information when pressed in combination with |
the fn key. | ||
(2) | fn key | Executes frequently used system functions when pressed in |
combination with a function key, the num lock key, the esc key, | ||
or the fn+b. | ||
See Using the hot keys on page 12 | ||
(3) | Windows key | Opens the Start menu. |
NOTE: Pressing the Windows key again will close the Start | ||
menu. | ||
(4) | Function keys | Executes frequently used system functions when pressed in |
combination with the fn key. | ||
(5) | num lock key | Turns the embedded numeric keypad on and off. |
(6) | Integrated numeric keypad | A separate keypad to the right of the alphabet keyboard that |
enables you to add, subtract, and perform other numeric tasks. | ||
When num lock is on, the integrated keypad can be used like an | ||
external numeric keypad. |
Using the hot keys
To use a hot key:
- Press the fn key, and then press the correct function key represented by the icons below.
Prress fn+function | Description |
key | |
Initiates Sleep, which saves your information in system memory. The display and other system components | |
turn off and power is conserved. | |
To exit Sleep, briefly press the power button. |
12 Chapter 2 Components
Prress fn+function | Description |
key | |
CAUTION: To reduce the risk of information loss, seave your work before initiating Sleep. | |
Switches the screen image aong display devices connected to the system. For example, if a monitor is | |
connected to the computer, fn + f4 alternates the screen image from computer display to monitor display to | |
simultaneous display on both the computer and the monitor. | |
Most external monitors receive video information on the computer using the external VGA video standard. | |
The fn + f4 hot key can also alternate images among other devices that are receiving video information on | |
the computer. | |
Decreases speaker volume incrementally while you hold down the key. | |
Increases speaker volume incrementally while you hold down the key. | |
Mutes the microphone. | |
Decreases the screen brightness incrementally as long as you hold down the key. | |
Increases the screen brightness incrementally as long as you hold down the key. | |
Turns the keyboard backlight off or on. (select products only) | |
NOTE: To conserve battery power, turn off this feature. |
Top 13
Bottom
Component | Description | |
(1) | Battery release latch | Releases the battery. |
(2) | Battery bay | Holds the battery. |
(3) | SIM slot | Supports a wireless subscriber identity module (SIM). The |
SIM slot is located inside the battery bay. | ||
(4) | Docking connector | Connects an optional docking device. |
(5) | Accessory battery connector | Connects an optional accessory battery. |
(6) | Service door release lock | Locks the service door. |
(7) | Service door release latch | Releases the service door. |
(8) | Vents | Enable airflow to cool internal components. |
14 Chapter 2 Components
Component | Description | |
NOTE: The computer fan starts up automatically to cool | ||
internal components and prevent overheating. It is normal | ||
for the internal fan to cycle on and off during routine | ||
operation. | ||
(9) | Service door | Provides access to the hard drive bay, the WLAN module |
slot, the WWAN module slot, and the memory module | ||
slots. | ||
CAUTION: To prevent an unresponsive system, replace | ||
the wireless module only with a wireless module | ||
authorized for use in the computer by the governmental | ||
agency that regulates wireless devices in your country or | ||
region. If you replace the module and then receive a | ||
warning message, remove the module to restore | ||
computer functionality, and then contact support. | ||
▲ Type support in the taskbar search box, and then | ||
select the HP Support Assistant app. | ||
– or – | ||
Click the question mark icon in the taskbar. |
Front
Front 15
Component Description
When AC power is disconnected (battery not charging):
● Blinking amber: The battery has reached a low
battery level. When the battery has reached a critical
battery level, the battery light begins blinking
rapidly.
● Off: The battery is not charging.
(4) Drive light ● Blinking white: The hard drive is being accessed.
● Amber: HP 3D DriveGuard has temporarily parked the hard drive.
NOTE: For more information about HP 3D DriveGuard,
see Using HP 3D DriveGuard (select products only)
16 Chapter 2 Components
Rear
Labels
The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer.
IMPORTANT: Check the following locations for the labels described in this section: the bottom of the computer, inside the battery bay, under the service door, or on the back of the display.
- Service label—Provides important information to identify your computer. When contacting support, you will probably be asked for the serial number, and possibly for the product number or the model number. Locate these numbers before you contact support.
Your service label will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer.
Rear 17
Component
- Serial number
- Product number
- Warranty period
- Model number (select products only)
Component
- Model name (select products only)
- Product number
- Serial number
- Warranty period
- Regulatory label(s)—Provide(s) regulatory information about the computer.
- Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use.
Inserting a SIM card (select products only)
CAUTION: To prevent damage to the connectors, use minimal force when inserting a SIM card.
To insert a SIM card, follow these steps:
- Turn off the computer by using the Shut down command.
- Close the display.
- Disconnect all external devices connected to the computer.
- Unplug the power cord from the AC outlet.
18 Chapter 2 Components
- Turn the computer upside down on a flat surface, with the battery bay toward you.
- Remove the battery.
- Insert the SIM card into the SIM card slot, and then press in on the SIM card until it is firmly seated.
NOTE: The SIM card in your computer may look slightly different from the illustration in this section.
NOTE: See the image on the battery bay to determine which way the SIM card should be inserted into your computer.
To remove a SIM card, press in on the SIM card, and then remove it from the slot.
Inserting a SIM card (select products only) 19
- Network connections
Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world.
Connecting to a wireless network
Your computer may be equipped with one or more of the following wireless devices:
- WLAN device—Connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities. In a WLAN, the mobile wireless device in your computer communicates with a wireless router or a wireless access point.
- HP Mobile Broadband Module (select products only)—A wireless wide area network (WWAN) device that gives you wireless connectivity over a much larger area. Mobile network operators install base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries.
- Bluetooth device—Creates a personal area network (PAN) to connect to other Bluetooth-enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each device communicates directly with other devices, and devices must be relatively close together—typically within 10 meters (approximately 33 feet) of each other.
Using the wireless controls
You can control the wireless devices in your computer using one or more of these features:
- Wireless button (also called airplane mode key or wireless key) (referred to in this chapter as wireless button)
- Operating system controls
Wireless button
The computer may have a wireless button, one or more wireless devices, and one or two wireless lights. All the wireless devices on your computer are enabled at the factory.
The wireless light indicates the overall power state of your wireless devices, not the status of individual devices.
Operating system controls
The Network and Sharing Center allows you to set up a connection or network, connect to a network, and diagnose and repair network problems.
To use operating system controls:
- Type control panel in the taskbar search box, and then select Control Panel.
- Select Network and Internet, and then select Network and Sharing Center.
20 Chapter 3 Network connections
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