How to Reset HP Officejet 6830 Printer and Access Hidden Factory Support Menu 6810 6820 by 303 Electronics

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This guide provides details about how to use the printer and how to resolve problems.

  1. Accessibility
  1. HP EcoSolutions (HP and the Environment)
  1. Understand the printer parts
  1. Use the printer control panel
  1. Paper basics
  1. Load paper
  1. Load an original on the scanner glass
  1. Load an original in the document feeder
  1. Insert a USB flash drive
  1. Update the printer
  1. Open the HP printer software (Windows)
  1. Turn the printer off

Accessibility

The printer provides a number of features that make it accessible for people with disabilities.

Visual

The HP software provided with the printer is accessible for users with visual impairments or low vision by using your operating system’s accessibility options and features. The software also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the HP software have simple text or icon labels that convey the appropriate action.

Mobility

For users with mobility impairments, the HP software functions can be executed through keyboard commands. The HP software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper-width guides can be operated by users with limited strength and reach.

Support

For more details about the accessibility of this printer and HP’s commitment to product accessibility, visit HP’s website at www.hp.com/accessibility.

For accessibility information for Mac OS X, visit the Apple website at www.apple.com/accessibility.

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HP EcoSolutions (HP and the Environment)

Hewlett-Packard is committed to helping you optimize your environmental footprint and empowering you to print responsibly—at home or in the office.

For more detailed information about environmental guidelines that HP follows during the manufacturing process, see Environmental product stewardship program. For more information about HP’s environmental initiatives, visit www.hp.com/ecosolutions.

  1. Manage Power
  1. Optimize Printing Supplies

Manage Power

To conserve electricity, the printer comes with the following features:

Sleep mode

Power usage is reduced while in Sleep mode. The printer goes into low-power mode after 5 minutes of inactivity.

To change the period of inactivity before the printer goes to sleep:

  1. From the printer control panel display, touch HP Officejet 6830 User Manual 1.
  1. Touch Sleep Mode, and then touch the desired option.

Schedule On and Off

Use this feature to automatically the printer on or off on selected days. For example, you can schedule the printer to turn on at 8 a.m. and turn off at 8 p.m. from Monday to Friday. In this way, you will save energy during the night and weekends.

To schedule the day and time for On and Off:

  1. From the printer control panel display, touch HP Officejet 6830 User Manual 1.
  1. Touch Schedule Printer On/Off.
  1. Touch the desired option, and follow the on-screen messages to set the day and time to turn the printer off and on.

HP Officejet 6830 User Manual 5 CAUTION: Always turn the printer off properly, using either Schedule Off or HP Officejet 6830 User Manual 7 (the Power button).

If you improperly turn the printer off, the print carriage might not return to the correct position, causing problems with the ink cartridges and print quality issues.

Optimize Printing Supplies

To optimize printing supplies such as ink and paper, try the following:

  1. Recycle used original HP ink cartridges through HP Planet Partners. For more information, visit www.hp.com/recycle.
  1. Optimize paper usage by printing on both sides of the paper.
  1. Save ink and paper when printing web content with HP Smart Print. For more information, visit www.hp.com/go/smartprint.

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  1. Change the print quality in the printer driver to a draft setting. The draft setting uses less ink.
  1. Do not clean the printhead unnecessarily. Doing so wastes ink and shortens the life of the cartridges.

Understand the printer parts

This section contains the following topics:

  1. Front view
  1. Printing supplies area
  1. Back view

Front view

HP Officejet 6830 User Manual 9

  1. Document feeder
  1. Scanner glass
  1. Front universal serial bus (USB) port

4Power button

  1. Output tray
  1. Input tray
  1. Output tray extender
  1. Control panel display
  1. Control panel
  1. Document feeder tray
  1. Document feeder paper-width guides

HP Officejet 6830 User Manual 11

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Printing supplies area

HP Officejet 6830 User Manual 13

  1. Printhead
  1. Ink cartridges

HP Officejet 6830 User Manual 15

HP Officejet 6830 User Manual 17 NOTE: Ink cartridges should be kept in the printer to prevent possible print quality issues or printhead damage. Avoid removing supplies for extended periods of time. Do not turn the printer off when a cartridge is missing.

Back view

HP Officejet 6830 User Manual 19

  1. Rear universal serial bus (USB) port

2Ethernet network port

3Fax port (2-EXT)

4Fax port (1-LINE)

5Power input
HP Officejet 6830 User Manual 21

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Use the printer control panel

This section contains the following topics:

  1. Overview of buttons and lights
  1. Control panel display icons
  1. Change printer settings

Overview of buttons and lights

The following diagram and related table provides a quick reference to the printer control panel features.
HP Officejet 6830 User Manual 23

Label Name and Description
HP Officejet 6830 User Manual 25

  1. Wireless light: Indicates the status of the printer’s wireless connection.
  1. Home button: Returns to the home screen from any other screen.
  1. Control panel display: Touch the screen to select menu options, or scroll through the menu items. For information about the icons that appear on the display, see Control panel display icons.
  1. Back button: Returns to the previous menu.
  1. Help button: Opens the Help menu.

HP Officejet 6830 User Manual 27

Control panel display icons

HP Officejet 6830 User Manual 29

Icon Purpose
HP Officejet 6830 User Manual 31

Displays a screen where you can make copies or select other options.
HP Officejet 6830 User Manual 33

Shows that an Ethernet network connection exists and also provides easy access to the network status screen.
HP Officejet 6830 User Manual 35

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From the HP wireless direct menu you can turn on HP wireless direct (with and without security), turn HP wireless direct off, and display the HP wireless direct name and password (if HP wireless direct is turned on with security).
HP Officejet 6830 User Manual 37

Shows that HP ePrint is turned on. For more information, see HP ePrint .
HP Officejet 6830 User Manual 39

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HP Officejet 6830 User Manual 29Icon Purpose
HP Officejet 6830 User Manual 31

Displays a screen where you can send a fax, or change fax settings.
HP Officejet 6830 User Manual 45

Displays a screen where you can make a scan.
HP Officejet 6830 User Manual 47

Displays a screen where you can use a number of HP printables, which are apps for your printer.
HP Officejet 6830 User Manual 49

Displays the Photo screen for printing photos and creating passport photos.
HP Officejet 6830 User Manual 51

Displays the Setup screen for generating reports, and changing fax and other maintenance settings.
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The screen shows How To videos, printer feature information, and tips.
HP Officejet 6830 User Manual 55

Displays wireless status and menu options. For more information, see Set up the printer for wireless communication.
HP Officejet 6830 User Manual 57

NOTE: (Ethernet) and HP Officejet 6830 User Manual 59 (Wireless) will not be displayed at the same time. Showing the Ethernet icon or the wireless icon depends on the way your printer is connected to the network. If the network connection of the

printer has not been set up, by default, the printer control panel display shows HP Officejet 6830 User Manual 61 (Wireless).

Displays a screen where you can configure some of the printer’s environmental features.
HP Officejet 6830 User Manual 63

Displays status information for the Auto Answer function, fax logs, and the fax sound volume.
HP Officejet 6830 User Manual 65

Displays a screen where you can see information about the ink cartridges, including fill levels.
HP Officejet 6830 User Manual 67

NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until the print quality becomes unacceptable.
HP Officejet 6830 User Manual 29

Change printer settings

Use the control panel to change the printer function and settings, print reports, or get help for the printer.
HP Officejet 6830 User Manual 71

TIP: If the printer is connected to a computer, you can also change the printer settings using HP software tools available on your computer, such as the HP printer software, HP Utility (OS X), or the embedded web server (EWS).

For more information about these tools, see Printer management tools.

To change settings for a function

The Home screen of the control panel display shows the available functions for the printer.

  1. From the control panel display, touch and slide your finger across the screen and then touch the icon to select the desired function.
  1. After selecting a function, touch and scroll through the available settings, and then touch the setting you want to change.
  1. Follow the prompts on the control panel display to change the settings.

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HP Officejet 6830 User Manual 17 NOTE: Touch HP Officejet 6830 User Manual 75 (Home) to return to the Home screen.

To change the printer settings

To change the printer settings or print reports, use the options available on the Setup Menu screen:

  1. From the printer control panel display, touch Setup .
  1. Touch and scroll through the screens.
  1. Touch the screen items to select screens or options.

HP Officejet 6830 User Manual 17 NOTE: Touch HP Officejet 6830 User Manual 75 (Home) to return to the Home screen.

Paper basics

The printer is designed to work well with most types of office paper. It is best to test a variety of print paper types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at www.hp.com for more information about HP paper.
HP Officejet 6830 User Manual 81

HP recommends plain papers with the ColorLok logo for printing everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks, and that dry faster than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.
HP Officejet 6830 User Manual 83

This section contains the following topics:

  1. Recommended papers for printing
  1. Order HP paper supplies
  1. Tips for selecting and using paper

If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing.

Depending on your country/region, some of these papers might not be available.

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Photo printing

HP Premium Plus Photo Paper

HP Premium Plus Photo Paper is HP’s highest-quality photo paper for your best photos. With HP Premium Plus Photo Paper, you can print beautiful photos that are instant-dry so you can share them right off the printer. It is available in several sizes, including A4, 8.5 x 11 inches, 4 x 6 inches (10 x 15 cm), 5 x 7 inches (13 x 18 cm), and 11 x 17 inches (A3), and in two finishes – glossy or soft gloss (semi-gloss). Ideal for framing, displaying, or gifting your best photos and special photo projects. HP Premium Plus Photo Paper delivers exceptional results with professional quality and durability.

HP Advanced Photo Paper

This thick photo paper features an instant-dry finish for easy handling without smudging. It resists water, smears, fingerprints, and humidity. Your prints have a look and feel comparable to a store-processed photo. It is available in several sizes, including A4, 8.5 x 11 inches, 10 x 15 cm (4 x 6 inches), 13 x 18 cm (5 x 7 inches), and two finishes – glossy or soft-gloss (satin matte). It is acid-free for longer lasting documents.

HP Everyday Photo Paper

Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. This affordable photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper with any inkjet printer. It is available in glossy finish in several sizes, including A4, 8.5 x 11 inches, and 10 x 15 cm (4 x 6 inches). It is acid-free for longer lasting documents.

HP Photo Value Packs

HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable, lab-quality photos with your HP printer. Original HP inks and HP Advanced Photo Paper have been designed to work together so your photos are long lasting and vivid, print after print. Great for printing out an entire vacation’s worth of photos or multiple prints to share.

Business documents

HP Premium Presentation Paper 120g Matte

This paper is a heavy two-sided matte paper perfect for presentation, proposals, reports, and newsletters. It is heavyweight for an impressive look and feel.

HP Brochure Paper 180g Glossy or HP Professional Paper 180 Glossy

These papers are glossy-coated on both sides for two-sided use. They are the perfect choice for near-photographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars.

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HP Brochure Paper 180g Matte or HP Professional Paper 180 Matt

These papers are matte-coated on both sides for two-sided use. They are the perfect choice for near-photographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars.

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Everyday printing

All the papers listed for everyday printing feature ColorLok Technology for less smearing, bolder blacks, and vivid colors.

HP Bright White Inkjet Paper

HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for two-sided color usage with no show-through, which makes it ideal for newsletters, reports, and flyers.

HP Printing Paper

HP Printing Paper is a high-quality multifunction paper. It produces documents that look and feel more substantial than documents printed on standard multipurpose or copy paper. It is acid-free for longer lasting documents.

HP Office Paper

HP Office Paper is a high-quality multifunction paper. It is suitable for copies, drafts, memos, and other everyday documents. It is acid-free for longer lasting documents.

HP Office Recycled Paper

HP Office Recycled Paper is a high-quality multifunction paper made with 30% recycled fiber.

Order HP paper supplies

The printer is designed to work well with most types of office paper. Use HP paper for optimum print quality.

To order HP papers and other supplies, go to www.hp.com . At this time, some portions of the HP website are available in English only.

HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks and dry faster than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.

Tips for selecting and using paper

For the best results, observe the following guidelines.

  1. Load only one type of paper at a time into a tray or document feeder.
  1. When loading the tray and document feeder, make sure the paper is loaded correctly.
  1. Do not overload the tray or document feeder.
  1. To prevent jams, poor print quality, and other printing problems, avoid loading the following paper in the tray or document feeder:

—   Multipart forms

—   Media that is damaged, curled, or wrinkled

—   Media with cutouts or perforations

—   Media that is heavily textured, embossed, or does not accept ink well

—   Media that is too lightweight or stretches easily

—   Media that contains staples or clips

For more information on loading paper, see Load paper or Load an original in the document feeder.

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Load paper

To load standard paper

  1. Lift the output tray.

HP Officejet 6830 User Manual 85

  1. Pull out the input tray to extend it.

HP Officejet 6830 User Manual 87

HP Officejet 6830 User Manual 17 NOTE: To load legal-size paper, slide the grey button (on the front left of the input tray) to the right, and lower the front of the tray.

  1. Slide the paper-width guides out as far as possible.

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  1. Insert the paper print-side down in the center of the tray.

HP Officejet 6830 User Manual 91

Ensure that the stack of paper is aligned with the appropriate paper size lines on the bottom of the input tray, and does not exceed the stack height marking on the side of the tray.
HP Officejet 6830 User Manual 93

HP Officejet 6830 User Manual 17 NOTE: Do not load paper while the printer is printing.

  1. Slide the paper-width guides in the tray until they touch the edge of the stack of paper, and then close the tray.

HP Officejet 6830 User Manual 97

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  1. A message appears on the control panel display prompting you to change the paper setting if you have changed the media type, or retain the setting if you have replaced what was previously loaded.
  1. Pull out the output tray extension.

HP Officejet 6830 User Manual 99

To load an envelope

  1. Lift the output tray.

HP Officejet 6830 User Manual 85

  1. Pull out the input tray to extend it.

HP Officejet 6830 User Manual 87

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  1. Insert the envelopes with the side you want to print on down, and load according to the graphic.

Ensure that the stack of paper is aligned with the appropriate paper size lines on the bottom of the input tray, and does not exceed the stack height marking on the side of the tray.
HP Officejet 6830 User Manual 105HP Officejet 6830 User Manual 107

HP Officejet 6830 User Manual 17 NOTE: Do not load envelopes while the printer is printing.

  1. Slide the paper-width guides in the tray until they touch the edge of the stack of envelopes, and then reinsert the tray.

HP Officejet 6830 User Manual 111

  1. A message appears on the control panel display prompting you to change the paper setting if you have changed the media type, or retain the setting if you have replaced what was previously loaded.
  1. Pull out the output tray extension.

HP Officejet 6830 User Manual 99

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To load cards and photo paper

  1. Lift the output tray.

HP Officejet 6830 User Manual 85

  1. Pull out the input tray to extend it.

HP Officejet 6830 User Manual 87

  1. Insert the paper print-side down in the center of the tray.

Ensure that the stack of paper is aligned with the appropriate paper size lines on the bottom of the input tray, and does not exceed the stack height marking on the side of the tray.
HP Officejet 6830 User Manual 119

HP Officejet 6830 User Manual 17 NOTE: Do not load paper while the printer is printing.

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  1. Slide the paper-width guides in the tray until they touch the edge of the stack of paper, and then close the tray.

HP Officejet 6830 User Manual 123

  1. A message appears on the control panel display prompting you to change the paper setting if you have changed the media type, or retain the setting if you have replaced what was previously loaded.
  1. Pull out the output tray extension.

HP Officejet 6830 User Manual 99

Load an original on the scanner glass

You can copy, scan, or fax originals by loading them on the scanner glass.

HP Officejet 6830 User Manual 17  NOTE: Many of the special features do not work correctly if the scanner glass and lid backing are not clean.

For more information, see Maintain the printer.

HP Officejet 6830 User Manual 129 NOTE: Remove all originals from the document feeder tray before lifting the lid on the printer. To load an original on the scanner glass

  1. Lift the scanner lid.

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  1. Load your original print-side down as shown in the following illustration.

HP Officejet 6830 User Manual 131

TIP: For more help on loading an original, refer to the engraved guides along the edge of the scanner glass.
HP Officejet 6830 User Manual 133

  1. Close the lid.

Load an original in the document feeder

You can copy, scan, or fax a document by placing it in the document feeder.

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The document feeder tray holds a maximum of 35 sheets of plain A4-, Letter-, or legal-size paper.

HP Officejet 6830 User Manual 5 CAUTION: Do not load photos in the document feeder; this might cause damage to your photos. Use only paper that is supported by the document feeder.

For more information, see Tips for selecting and using paper.

HP Officejet 6830 User Manual 137HP Officejet 6830 User Manual 139HP Officejet 6830 User Manual 141 NOTE: Some features, such as the Fit to Page copy feature, do not work when you load your originals in the document feeder. For those features to work, load your originals on the scanner glass.
HP Officejet 6830 User Manual 143

To load an original in the document feeder

  1. Load your original print-side up into the document feeder.
  1. If you are loading an original printed in portrait orientation, place the pages so that the top edge of the document goes in first. If you are loading an original printed in landscape orientation, place the pages so that the left edge of the document goes in first.
  1. Slide the paper into the document feeder until you hear a tone or see a message on the printer control panel display indicating that the loaded pages were detected.

HP Officejet 6830 User Manual 131

TIP: For more help on loading originals in the document feeder, refer to the diagram engraved in the document feeder tray.

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HP Officejet 6830 User Manual 147
  1. Slide the paper-width guides inward until they stop at the left and right edges of the paper.

Insert a USB flash drive

You can insert a USB flash drive into the port on the front of the printer. You can transfer files from the USB flash drive to your computer or scan files to the USB flash drive from the printer.

HP Officejet 6830 User Manual 5 CAUTION: Do not remove the flash drive from the printer USB port while it is being accessed by the printer. This can damage the files on the USB flash drive. You can safely remove a USB flash drive only when the USB port light is not blinking.

The printer does not support encrypted USB flash drives.

Update the printer

HP is always working to improve the performance of its printers and bring you the latest features.

By default, if the printer is connected to a network and Web Services has been enabled, the printer automatically checks for updates.

To update the printer using the printer control panel

  1. From the printer control panel display, touch Setup .
  1. Touch Printer Maintenance .
  1. Touch Update the Printer .

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To enable the printer to automatically check for updates

HP Officejet 6830 User Manual 17 NOTE: The default setting of Auto Update is On .

  1. From the printer control panel display, touch HP Officejet 6830 User Manual 39 (HP ePrint).
  1. Touch OK .
  1. Touch Settings , and then touch Update the Printer .
  1. Touch Auto Update and then touch On .

To update the printer using the embedded web server

  1. Open the EWS.

For more information, see Embedded web server.

  1. Click the Tools tab.
  1. In the Printer Updates section, click Firmware Updates, and then follow the on-screen instructions.

HP Officejet 6830 User Manual 17 NOTE: If a printer update is available, the printer downloads and installs the update, and then restarts.

HP Officejet 6830 User Manual 137HP Officejet 6830 User Manual 139HP Officejet 6830 User Manual 141 NOTE: If prompted for proxy settings and if your network uses proxy settings, follow the on-screen instructions to set up a proxy server. If you do not have the details, contact your network administrator or the person who set up the network.
HP Officejet 6830 User Manual 143

Open the HP printer software (Windows)

After installing the HP printer software, depending on your operating system, do one of the following:

  1. Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer name.
  1. Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select the printer name.
  1. Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click the folder for the printer, and then select the icon with the printer’s name.

Turn the printer off

Turn the printer off by pressing HP Officejet 6830 User Manual 7 (the Power button) located on the front left side of the printer. The power

light flashes while the printer shuts down. Wait until the power light turns off before unplugging the power cord or turning off a power strip.

HP Officejet 6830 User Manual 5 CAUTION: If you improperly turn the printer off, the print carriage might not return to the correct position, causing problems with the ink cartridges and print quality.

CAUTION: Never turn off the printer when ink cartridges are missing. HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues, possible extra ink usage from the remaining ink cartridges, or damage to the ink system.

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  1. Print

Most print settings are automatically handled by the software application. Change the settings manually only when you want to change print quality, print on specific types of paper, or use special features.

For more information about selecting the best print paper for your documents, see Paper basics.
HP Officejet 6830 User Manual 71

TIP: This printer includes HP ePrint, a free service from HP that allows you to print documents on your HP ePrint-enabled printer anytime, from any location, without any additional software or printer drivers. For more information, see HP ePrint .

TIP: You can use this printer to print documents and photos on your mobile device (such as a smartphone or tablet). For more information, visit the HP Mobile Printing website ( www.hp.com/go/mobileprinting ). (At this time, this website might not be available in all languages.)

  1. Print documents
  1. Print brochures
  1. Print on envelopes
  1. Print photos
  1. Print on special and custom-size paper
  1. Print on both sides (duplexing)
  1. Print using the maximum dpi
  1. Tips for print success
  1. Print with AirPrint™

Print documents

To print documents (Windows)

  1. Load paper in the tray. For more information, see Load paper.
  1. From your software, select Print.
  1. Make sure your printer is selected.
  1. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences.

HP Officejet 6830 User Manual 17 NOTE: To set print settings for all print jobs, make the changes in the HP software provided with the printer. For more information on the HP software, see Printer management tools.

  1. Select the appropriate options.

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To read more please download the PDFs below

Download Hp Officejet 6830 Manual

hp officejet pro 6830 troubleshooting
hp officejet pro 6830 ink
hp officejet pro 6830 not printing
hp officejet pro 6835 manual
hp officejet pro 6830 connect to computer
hp officejet pro 6830 driver

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