HP OfficeJet 6100 Printer Error – Ink System Failure

1 Get started

This guide provides details about how to use the printer and how to resolve problems.

HP Officejet 6100 User Manual 1 NOTE: If you are using the printer with a computer running Windows XP Starter Edition, Windows Vista Starter Edition, or Windows 7 Starter Edition, some features might not be available. For more information, see System requirements.
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Accessibility

The printer provides a number of features that make it accessible for people with disabilities.

Visual

The HP software provided with the printer is accessible for users with visual impairments or low vision by using your operating system’s accessibility options and features. The software also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the HP software have simple text or icon labels that convey the appropriate action.

Mobility

For users with mobility impairments, the HP software functions can be executed through keyboard commands. The HP software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach.

Support

For more details about the accessibility of this printer and HP’s commitment to product accessibility, visit HP’s website at www.hp.com/accessibility.

For accessibility information for Mac OS X, visit the Apple website at www.apple.com/ accessibility.

Also Check:

HP EcoSolutions (HP and the Environment)

Hewlett-Packard is committed to helping you optimize your environmental footprint and empowering you to print responsibly—at home or in the office.

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For more detailed information about environmental guidelines, HP follows during the manufacturing process, see Environmental product stewardship program. For more information about HP’s environmental initiatives, visit www.hp.com/ecosolutions.

This section contains the following topics:

Manage Power

To conserve electricity, the printer comes with the following features:

  • Sleep mode

Power usage is reduced while in Sleep mode. After initial setup of printer, the printer will enter Sleep mode after 5 minutes of inactivity. The time to Sleep mode cannot be changed.

  • Auto Power-Off

Auto Power-Off is automatically enabled by default when you turn on the printer. When Auto Power-Off is enabled, the printer will automatically turn off after 8 hours of inactivity to help reduce energy use. Auto Power-Off is automatically disabled when the printer establishes a wireless or Ethernet (if supported) network connection. You can change the Auto Power-Off setting from the printer software. Once you change the setting, the printer will maintain the setting that you choose. Auto Power-Off turns the printer off completely, so you must use the power button to turn the printer back on.

Windows: Open Toolbox. (For more information, see Toolbox (Windows).) In the Advanced Settings tab, click Change, and then select the preferred amount of time.

Mac OS X: Open HP Utility. (For more information, see HP Utility (Mac OS X).) In the Printer Settings section, click Power Management, and then select the preferred amount of time.

TIP:  If you are printing through a wireless or Ethernet connection over a network,
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Auto Power-Off should be disabled to ensure that print jobs do not get lost. Even when Auto Power-Off is disabled, the printer will enter a Sleep mode after 5 minutes of inactivity to help reduce energy use.

Check Also:  HP Photosmart 7280

HP Officejet 6100 User Manual 9 NOTE: The printer’s Sleep Mode and Auto Power-Off features are temporarily not available if one or more of the ink cartridges are missing. After the cartridge is reinstalled, these features resume.
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HP Officejet 6100 User Manual 15 CAUTION: HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to the ink system. Never turn off the printer when ink cartridges are missing.

HP EcoSolutions (HP and the Environment) 7

Chapter 1

Conserve Printing Supplies

To conserve printing supplies such as ink and paper, try the following:

  • Change the print mode to a draft setting. Draft setting uses less ink.
  • Do not clean the printhead unnecessarily. This wastes ink and shortens the life of the cartridges.
  • Reduce paper usage by printing on both sides of the paper. You can first print just the odd pages, flip the pages over, and then print just the even pages.

Understand the printer parts

This section contains the following topics:

Front view

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  1. Ink cartridge access door
  1. Input tray
  1. Paper width adjusters

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  1. Output tray
  1. Output tray extension

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Printing supplies area

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  1. Ink cartridge access door
  1. Ink cartridges
  1. Printhead assembly

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HP Officejet 6100 User Manual 35 NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or printhead damage. Avoid removing supplies for extended periods of time. Do not turn off the printer when a cartridge is missing.
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Control panel

For more information, see Control panel lights reference.
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1Ink cartridge lights

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Resume button and light

  1. Cancel button HP Officejet 6100 User Manual 45
  1. Wireless button HP Officejet 6100 User Manual 47 and light

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Back view

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  1. USB port
  1. Ethernet network port
  1. Power input
  1. Rear access panel

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Finding the printer model number

In addition to the model name that appears on the front of the printer, this printer has a specific model number. You can use this number when obtaining support and to help determine which supplies or accessories are available for your printer.

The model number is printed on a label located on the inside of the ink cartridge access door, near the ink cartridges area.

Select print media

The printer is designed to work well with most types of office media. It is best to test a variety of print media types before buying large quantities. Use HP media for

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optimum print quality. Visit the HP website at www.hp.com for more information about HP media.
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HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks and dry faster than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.
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This section contains the following topics:

If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing.

Depending on your country/region, some of these papers might not be available.

Select print media 11

Chapter 1

(continued)

To order HP papers and other supplies, go to www.hp.com. Go to Shop for Products & Services, and select Ink, toner & paper.

HP Officejet 6100 User Manual 1 NOTE:  At this time, some portions of the HP website are available in English only.
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For the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing. Depending on your country/region, some of these papers might not be available.

Depending on your country/region, some of these papers might not be available.

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(continued)
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HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable, lab-quality photos with your HP printer. Original HP inks and HP Advanced Photo Paper have been designed to work together so your photos are long lasting and vivid, print after print. Great for printing out an entire vacation’s worth of photos or multiple prints to share.

To order HP papers and other supplies, go to www.hp.com. Go to Shop for Products & Services and select Ink, toner & paper.

Check Also:  HP LaserJet Pro 200 Color MFP M276nw

HP Officejet 6100 User Manual 1 NOTE:  At this time, some portions of the HP website are available in English only.
HP Officejet 6100 User Manual 3HP Officejet 6100 User Manual 5

Tips for selecting and using media

For the best results, observe the following guidelines.

  • Always use media that conforms to the printer specifications. For more information, see Media specifications.
  • Load only one type of media at a time into a tray.
  • When loading the trays, make sure the media is loaded correctly. For more information, see Load media.
  • Do not overload the tray. For more information, see Load media.
  • To prevent jams, poor print quality, and other printing problems, avoid loading the following media in the trays:
    • Multipart forms
  • Media that is damaged, curled, or wrinkled
  • Media with cutouts or perforations
  • Media that is heavily textured, embossed, or does not accept ink well
  • Media that is too lightweight or stretches easily
  • Media that contains staples or clips

Load media

This section provides instructions for loading media into the printer and contains the following topics:

Load standard-size media

To load standard-size media

Use these instructions to load standard–size media.

  1. Lift the output tray.
  1. Slide the paper width guide out as far as possible.

Load media 13

Chapter 1

  1. If the media is too long, lift the latch on the front of the tray and lower the front of the tray.

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  1. Insert the media print-side down along the right edge of the main tray. Make sure the stack of media aligns with the right and back edges of the tray and does not exceed the line marking in the tray.

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HP Officejet 6100 User Manual 95 NOTE:  Do not load paper while the printer is printing.
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  1. Slide the media guides in the tray to adjust them for the media size that you have loaded.
  1. Lower the output tray.
  1. Pull out the tray extender.

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Load envelopes

To load envelopes

Use these instructions to load envelopes.

  1. Lift the output tray.
  1. Slide the paper width guide out as far as possible.
  1. Insert the envelopes print-side down and load according to the graphic. Make sure the stack of envelopes does not exceed the line marking in the tray.

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HP Officejet 6100 User Manual 105 NOTE:  Do not load paper envelopes while the printer is printing.
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  1. Slide the media guides in the tray to adjust them for the envelope size that you have loaded.
  1. Lower the output tray.
  1. Pull out the tray extender.

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Load cards and photo paper

To load cards and photo paper

Use these instructions to load cards and photo paper.

  1. Lift the output tray.
  1. Slide the paper width guide out as far as possible.

Load media 15

Chapter 1

  1. If the media is too long, lift the latch on the front of the tray and lower the front of the tray.

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  1. Insert the media print-side down along the right edge of the main tray. Make sure the stack of media aligns with the right and back edges of the tray and does not exceed the line marking in the tray. If the photo paper has a tab along one edge, make sure the tab is pointing towards the front of the printer.

NOTE:  Do not load cards or photo paper while the printer is printing.

  1. Slide the media guides in the tray to adjust them for the media size that you have loaded.
  1. Lower the output tray.
  1. Pull out the tray extender.

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Load custom-size media

To load cards and photo paper

Use these instructions to load custom-size media.

HP Officejet 6100 User Manual 15 CAUTION: Use only custom-size media that is supported by the printer. For more information, see Media specifications.

  1. Lift the output tray.
  1. Slide the paper width guide out as far as possible.

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  1. If the media is too long, lift the latch on the front of the tray and lower the front of the tray.

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HP Officejet 6100 User Manual 77HP Officejet 6100 User Manual 79HP Officejet 6100 User Manual 81HP Officejet 6100 User Manual 831

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  1. Insert the media print-side down along the right of the main tray. Make sure the stack of media aligns with the right and back edges of the tray, and does not exceed the line marking in the tray.

NOTE:  Do not load media while the printer is printing.

  1. Slide the media guides in the tray to adjust them for the media size that you have loaded.
  1. Lower the output tray.
  1. Pull out the tray extender.

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Maintain the printer

This section provides instructions for keeping the printer in top working condition.

Perform this maintenance procedure as necessary.

Check Also:  HP Photosmart 7760

Clean the exterior

HP Officejet 6100 User Manual 15 WARNING! Before cleaning the printer, turn off the power and unplug the power cord from the electrical socket.

Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the case. Keep fluids away from the interior of the printer, as well as from the printer control panel.

Maintain the printer 17

Chapter 1

Update the printer

HP is always working to improve the performance of its printers and bring you the latest features. If the printer is connected to a network and Web Services has been enabled, you can check for and install printer updates.

To update the printer, complete the following steps:

  1. Open the EWS. For more information, see Embedded web server.
  1. Click the Web Services tab, and then click Product Update in the Web Services Settings section.
  2. Click Check Now and follow the onscreen instructions.

TIP: To enable the printer to automatically check for updates, click the Web Services tab, and then click Product Update. In the Auto Product Update section, click On, and then click Apply.
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Turn the printer off

Always turn off the printer by pressing HP Officejet 6100 User Manual 21 (Power) button located on the printer. Wait until the power light turns off before unplugging the power cord or turning off a power strip.

HP Officejet 6100 User Manual 15 CAUTION: If you incorrectly turn the printer off, the print carriage might not return to the correct position causing printhead problems and print quality issues.

CAUTION: HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to the ink system. Never turn off the printer when ink cartridges are missing.

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2 Print

Most print settings are automatically handled by the software application. Change the settings manually only when you want to change print quality, print on specific types of paper, or use special features. For more information, see Select print media.

Choose a print job to continue:
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Print documents
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Print brochures
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Print on envelopes
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Print photos
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Print on special and custom-size paper
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Print borderless documents
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Print documents

Follow the instructions for your operating system.

TIP: This printer includes HP ePrint, a free service from HP that allows you to print documents on your HP ePrint-enabled printer anytime, from any location, and without any additional software or printer drivers. For more information, see HP ePrint.
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Print documents (Windows)

  1. Load paper in the tray. For more information, see Load media.
  1. On the File menu in your software application, click Print.

Print 19

Chapter 2

  1. Make sure the printer you want to use is selected.
  1. To change settings, click the button that opens the Printer Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.
  2. Change the paper orientation on the Layout tab, and paper source, media type, paper size, and quality settings on the Paper/Quality tab. To print in black and white, click the Advanced button, and then change the Print in Grayscale option.
  1. Click OK.
  1. Click Print or OK to begin printing.

Print documents (Mac OS X)

  1. Load paper in the tray. For more information, see Load media.
  1. Select a paper size:

a. From the File menu in your software application, click Page Setup.

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  1. From the File menu in your software application, click Print.
  1. Make sure the printer you want to use is selected.
  1. Select the paper size from the Paper Size pop-up menu (if available).
  1. Change the print settings for the option provided in the pop-up menus, as appropriate for your project.

NOTE: If you do not see any options, click the disclosure triangle next to the Printer pop-up menu or click Show Details.

  1. Click Print to begin printing.

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Print brochures

Follow the instructions for your operating system.

TIP: This printer includes HP ePrint, a free service from HP that allows you to print documents on your HP ePrint-enabled printer anytime, from any location, and without any additional software or printer drivers. For more information, see HP ePrintHP Officejet 6100 User Manual 195

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To read more please download the PDFs below

Download HP Officejet 6100 Manual PDFs

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hp officejet 6100 buttons
hp officejet 6100 wireless setup
hp officejet 6100 printer
hp officejet 6100 troubleshooting
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hp officejet 6100 utility
hp officejet 6100 clean print head

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