HP Zr30w

1 Product Features

HP ZR30w Model

The LCD (liquid crystal display) monitor has an active matrix, thin-film transistor (TFT) panel. The monitor features include:

• 29.7–inch (75.4 cm) viewable area display with 2560 x 1600 resolution

• Wide viewing angle to allow viewing from a sitting or standing position, or moving side-to-side

• Tilt, swivel, and height adjustment capabilities

• Removable stand for flexible mounting solutions with HP Quick Release and VESA 100 mm mounting holes

• Video signal input to support DVI digital with DVI-D signal cable provided

• Video signal input to support DisplayPort digital with DisplayPort signal cable provided

• USB 2.0 hub with one upstream (connects to the computer) and four downstream (connects to USB devices) ports

• USB cable provided to connect the monitor’s USB hub to the USB connector on the computer

• Supports the optional HP speaker bar (purchased separately)

• Plug and play capability if supported by the system

• Security slot provision on rear of monitor for optional cable lock

• Cable management feature for placement of cables and cords

• HDCP (High-Bandwidth Digital Content Protection) copy protection on DVI and DisplayPort inputs

• Software and documentation CD that includes monitor drivers and product documentation

• Energy saver feature to meet requirements for reduced power consumption

• EDID support for Asset Management

• Compliant with the following regulated specifications:

• European Union CE Directives

• Swedish MPR II 1990

ENWW HP ZR30w Model 1

2 Safety and Maintenance Guidelines

Important Safety Information

A power cord is included with the monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to the Power Cord Set Requirements on page 25 in Appendix C.

WARNING! To reduce the risk of electric shock or damage to the equipment:

• Do not disable the power cord grounding feature. The grounding plug is an important safety feature.

• Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times.

• Disconnect power from the product by unplugging the power cord from the electrical outlet.

For your safety, do not place anything on power cords or cables. Arrange them so that no one may accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the electrical outlet, grasp the cord by the plug.

To reduce the risk of serious injury, read the Safety and Comfort Guide. It describes proper workstation, setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the Web at http://www.hp.com/ergo and/or on the documentation CD, if one is included with the monitor.

CAUTION: For the protection of the monitor, as well as the computer, connect all power cords for the computer and its peripheral devices (such as a monitor, printer, scanner) to some form of surge protection device such as a power strip or Uninterruptible Power Supply (UPS). Not all power strips provide surge protection; the power strips must be specifically labeled as having this ability. Use a power strip whose manufacturer offers a Damage Replacement Policy so you can replace the equipment, if surge protection fails.

Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor.

WARNING! LCD monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers, chests, or carts may fall over and cause personal injury.

Care should be taken to route all cords and cables connected to the LCD monitor so that they can not be pulled, grabbed, or tripped over.

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Maintenance Guidelines

To enhance the performance and extend the life of the monitor:

• Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.

• Use only a power source and connection appropriate for this monitor, as indicated on the label/ back plate of the monitor.

• Be sure the total ampere rating of the products connected to the outlet does not exceed the current rating of the electrical outlet, and the total ampere rating of the products connected to the cord does not exceed the rating of the cord. Look on the power label to determine the ampere rating (AMPS or A) for each device.

• Install the monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the plug firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.

• Turn the monitor off when not in use. You can substantially increase the life expectancy of the monitor by using a screen saver program and turning off the monitor when not in use.

NOTE: Monitors with a “burned-in image” are not covered under the HP warranty.

• Slots and openings in the cabinet are provided for ventilation. These openings must not be blocked or covered. Never push objects of any kind into cabinet slots or other openings.

• Do not drop the monitor or place it on an unstable surface.

• Do not allow anything to rest on the power cord. Do not walk on the cord.

• Keep the monitor in a well-ventilated area, away from excessive light, heat or moisture.

• When removing the monitor stand, you must lay the monitor face down on a soft area to prevent it from getting scratched, defaced, or broken.

Cleaning the Monitor

1. Turn off the monitor and unplug the power cord from the back of the unit.

2. Dust the monitor by wiping the screen and the cabinet with a soft, clean antistatic cloth.

3. For more difficult cleaning situations, use a 50/50 mix of water and Isopropyl alcohol.

CAUTION: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface. Never spray the cleaner directly on the screen surface. It may run behind the bezel and damage the electronics.

CAUTION: Do not use cleaners that contain any petroleum based materials such as benzene, thinner, or any volatile substance to clean the monitor screen or cabinet. These chemicals may damage the monitor.

Shipping the Monitor

Keep the original packing box in a storage area. You may need it later if you move or ship the monitor.

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3 Setting Up the Monitor

To set up the monitor, ensure that the power is turned off to the monitor, computer system, and other attached devices, then follow the instructions below.

NOTE: Be sure the master power switch, located on the rear panel of the monitor, is in the off position.

The master power switch turns off all power to the monitor.

Installing the Monitor Pedestal Base

NOTE: Do not install the pedestal base if the monitor will be used on a wall, swing arm, or other mounting fixture; instead see Mounting the Monitor on page 12 in this chapter.

1. Using both hands, position the monitor over the pedestal base.

CAUTION: Do not touch the surface of the LCD panel. Pressure on the panel may cause non-uniformity of color or disorientation of the liquid crystals. If this occurs the screen will not recover to its normal condition.

2. Press down firmly on the monitor to lock the pedestal base in place. When the base locks, it will make a clicking sound.

Figure 3-1 Inserting the Monitor into the Pedestal Base

NOTE: Be sure the pedestal base is securely locked before continuing with the setup.

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Rear Components

HP ZR30w Model

Figure 3-2 Rear Components

Table 3-1 Rear Components

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Routing and Connecting the Cables

1. Place the monitor in a convenient, well-ventilated location near the computer.

2. Remove the cable routing cover by pulling it straight off the front of the column. Figure 3-3 Removing the Cable Routing Cover

3. Before connecting the cables, route them through the cable routing hole in the column (1) and replace the cable routing cover (2).

Figure 3-4 Routing Cables

4. Connect a DVI-D signal cable or DisplayPort signal cable.

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NOTE: The video source is determined by the video cable used. The monitor will automatically determine which inputs have valid video signals. The inputs can be selected by pressing the Source button on the front panel .

• For DVI digital operation, use the DVI-D signal cable provided. Connect the DVI-D signal cable to the DVI connector on the rear of the monitor and the other end to the DVI connector on the computer.

• For DisplayPort digital operation, use the DisplayPort signal cable provided. Connect the DisplayPort signal cable to the DisplayPort connector on the rear of the monitor and the other end to the DisplayPort connector on the computer.

5. Connect one end of the provided USB cable to the USB hub connector on the rear panel of the computer, and the other end to the upstream USB connector on the monitor.

6. Connect one end of the power cable to the AC power connector on the back of the monitor, and the other end to an electrical wall outlet.

Figure 3-5 Connecting the Cables

WARNING! To reduce the risk of electric shock or damage to the equipment:

Do not disable the power cord grounding plug. The grounding plug is an important safety feature.

Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

Disconnect power from the equipment by unplugging the power cord from the electrical outlet.

For your safety, do not place anything on power cords or cables. Arrange them so that no one may accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the electrical outlet, grasp the cord by the plug.

ENWW Routing and Connecting the Cables 7

Connecting USB Devices

The monitor provides USB connectors on the side panel and on the rear panel that can be used to connect devices such as a digital camera, USB keyboard, or USB mouse.

NOTE: You must connect the USB hub cable from the monitor to the computer to enable the USB 2.0 ports on the monitor. Refer to Step 5 in Routing and Connecting the Cables on page 6.

Figure 3-6 Connecting USB Devices

Adjusting the Monitor

1. Tilt the monitor’s panel forward or backward to set it to a comfortable eye level. Figure 3-7 Tilting the Monitor

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2. Swivel the monitor to the left or right for the best viewing angle. Figure 3-8 Swiveling the Monitor

3. Adjust the monitor’s height so that it is parallel to your eye height for a comfortable viewing position. A lock-down/release button on the back of the column prevents the display head from sliding up when the monitor is lifted. If the display head is locked in the lowest height position:

1. Make sure that the monitor is safely positioned on a stable surface.

2. Gently push down on the display head (1).

3. While pushing down the display head, press the lock-down/release button on the back of the column (2).

4. Guide the display head up to the desired height (3).

Figure 3-9 Adjusting the Height

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Turning on the Monitor

1. Ensure that the master power switch on the rear of the monitor is in the On position.

2. Press the power button on the computer to turn it on.

3. Press the power button on the front of the monitor to turn it on.

CAUTION: Burn-in image damage may occur on monitors that display the same static image on screen for a prolonged period of time.* To avoid burn-in image damage on the monitor screen, you should always activate a screen saver application or turn off the monitor when it is not in use for a prolonged period of time. Image retention is a condition that may occur on all LCD screens. Monitors with a “burned-in image” are not covered under the HP warranty.

* A prolonged period of time is 12 consecutive hours of non-use.

The monitor automatically scans the signal inputs for an active input and uses that input for the display. If two inputs are active, the monitor will display the default input source. If the default source is not one of the active inputs, then the monitor will display the highest ranking priority input in the following order: DisplayPort, then DVI. You can change the default source by pressing the Source button on the front panel.

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Removing the Monitor Pedestal Base

You can remove the monitor panel from the pedestal base to mount the panel on a wall, a swing arm, or other mounting fixture (purchased separately).

This monitor has a Quick Release mechanism that allows you to easily remove and replace the monitor panel to the pedestal base.

CAUTION: Before beginning to disassemble the monitor, be sure the monitor is turned off and the power and signal cables are both disconnected. Also disconnect any USB cables that are connected to the monitor.

1. Disconnect the signal, power, and USB cables from the back of the monitor.

2. Slide the Quick Release latch (1) on the pedestal base to the side (either right or left).

3. Pull up on the monitor display head (2) to remove it from the base. Figure 3-10 Removing the Monitor from the Pedestal Base

ENWW Removing the Monitor Pedestal Base 11

Mounting the Monitor

NOTE: This apparatus is intended to be supported by UL or CSA Listed wall mount bracket.

The HP Quick Release can be removed from the pedestal base and installed to a mounting fixture. It allows you to quickly and securely attach the monitor panel to the mounting fixture.

1. Remove the monitor panel from the pedestal base. Refer to Removing the Monitor Pedestal Base on page 11 in the previous section.

CAUTION: This monitor supports the VESA industry standard 100 mm mounting holes. To attach a third-party mounting solution to the monitor, four 4 mm, 0.7 pitch, and 10 mm long screws are required (not provided with the monitor). Longer screws must not be used because they may damage the monitor. It is important to verify that the manufacturer’s mounting solution is compliant with the VESA standard and is rated to support the weight of the monitor display panel. For best performance, it is important to use the power and video cables provided with the monitor.

2. Remove the Quick Release from the pedestal base by removing the four screws. Figure 3-11 Removing the HP Quick Release from the Pedestal Base

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3. Mount the Quick Release to a swing arm or other mounting fixture using the four screws removed from the Quick Release in the previous step.

Figure 3-12 Installing the Quick Release

CAUTION: The Quick Release can also be installed directly to a wall to mount the monitor panel. It is designed to support a maximum of up to 10.9 kg (24 lbs). If you are mounting to a wall, HP recommends that you consult with a qualified engineering, architectural, or construction professional to determine the appropriate type and quantity of mounting fasteners required for your application and to ensure that the mounting solution is properly installed to support applied loads.

4. Insert the monitor panel into the Quick Release, and then press down firmly on the monitor to lock it in place. When the Quick Release locks, it will make a clicking sound.

Figure 3-13 Inserting the Monitor Panel into the Quick Release

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Locating the Rating Labels

The rating labels on the monitor provide the spare part number, product number, and serial number. You may need these numbers when contacting HP about the monitor model. The rating labels are located on the rear panel of the monitor display head.

Figure 3-14 Locating the Rating Labels

Installing an HP/Kensington MicroSaver Security Cable Lock

You can secure the monitor to a fixed object with an optional cable lock available from HP.

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4 Operating the Monitor

Software and Utilities

The CD that comes with the monitor contains files you can install on the computer:

• an .INF (Information) file

• an .ICM (Image Color Matching) file

• additional software for the monitor model

NOTE:  If the monitor does not include a CD, the .INF and .ICM files can be downloaded from the HP monitors support Web site. See Downloading from the Worldwide Web on page 16 in this chapter.

The Information File

The .INF file defines monitor resources used by Microsoft Windows operating systems to ensure monitor compatibility with the computer’s graphics adapter.

This monitor is Microsoft Windows Plug and Play compatible and the monitor will work correctly without installing the .INF file. Monitor Plug and Play compatibility requires that the computer’s graphic card is VESA DDC2–compliant and that the monitor connects directly to the graphics card. Plug and Play does not work through separate BNC type connectors or through distribution buffers/boxes.

The Image Color Matching File

The .ICM files are data files that are used in conjunction with graphics programs to provide consistent color matching from monitor screen to printer, or from scanner to monitor screen. The .ICM file contains a monitor color system profile. This file is activated from within graphics programs that support this feature.

NOTE: The ICM color profile is written in accordance with the International Color Consortium (ICC) Profile Format specification.

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Installing the .INF and .ICM Files

After you determine that you need to update, you can install the .INF and .ICM files from the CD or download them.

Installing from the CD

To install the .INF and .ICM files on the computer from the CD:

1. Insert the CD in the computer CD-ROM drive. The CD menu is displayed.

2. View the Monitor Driver Software Readme file.

3. Select Install Monitor Driver Software.

4. Follow the on-screen instructions.

5. Ensure that the proper resolution and refresh rates appear in the Windows Display control panel.

NOTE: You may need to install the digitally signed monitor .INF and .ICM files manually from the CD in the event of an installation error. Refer to the Monitor Driver Software Readme file on the CD.

Downloading from the Worldwide Web

To download the latest version of .INF and .ICM files from the HP monitors support Web site:

1. Refer to http://www.hp.com/support and select the country region.

2. Follow the links for the monitor to the support page and download page.

3. Ensure the system meets the requirements.

4. Download the software by following the instructions.

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Front Panel Controls

Table 4-1 Monitor Front Panel Controls

Control	Function
1	Source	Selects the video input (DisplayPort or DVI-D)
2	– (Minus)	Reduces the brightness setting.
3	+ (Plus)	Increases the brightness setting.

NOTE: Pressing the + (Plus) and – (Minus) buttons at the same time enables or disables the Dynamic Contrast Ratio (DCR) function. When enabling the DCR function, the power LED will flash four times. When disabling the DCR function, the power LED will flash one time.

4	Power	Turns the monitor on or off.
5	Power LED	Sleep mode — amber
		Continuous flashing blue — non-supported video mode

Three flashes of blue — upper or lower limit of brightness control

Four flashes of blue — DCR is enabled

One flash of blue — DCR is disabled

Steady blue — full power and monitor is displaying a supported mode (LED automatically turns off after 30 seconds)

NOTE: The monitor does not support an On-Screen Display (OSD) menu.

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Dynamic Contrast Ratio (DCR)

Contrast ratio is the ratio between the brightest white and the darkest black produced by a monitor display. DCR increases contrast ratio by automatically adjusting the backlight based on image content. The higher contrast ratio is achieved dynamically over several frames.

NOTE: DCR should only be enabled when viewing video full screen.

The default setting for DCR is disabled. To enable DCR, press the + (Plus) and – (Minus) buttons on the front panel at the same time. The power LED will flash four times. To disable DCR, press the + (Plus) and – (Minus) buttons on the front panel again. The power LED will flash one time.

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A Troubleshooting

Solving Common Problems

The following table lists possible problems, the possible cause of each problem, and the recommended solutions.

Online Technical Support

For the online access to technical support information, self-solve tools, online assistance, community forums of IT experts, broad mutlivendor knowledge base, monitoring and diagnostic tools, go to http://www.hp.com/support.

Preparing to Call Technical Support

If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Have the following information available when you call:

• Monitor model number

• Monitor serial number

• Purchase date on invoice

• Conditions under which the problem occurred

• Error messages received

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• Hardware configuration

• Name and version of the hardware and software you are using

20 Appendix A Troubleshooting

To read more please download the PDFs below

Download HP Zr30w Manual

hp zr30w displayport not working