HP LaserJet Pro MFP M28-m31

Unbox | HP LaserJet Pro MFP M28-M31 Printers | HP by HP Support

Printer views

Printer front view

HP LaserJet Pro MFP M28-m31 User Manual 1

1 2

3

4HP LaserJet Pro MFP M28-m31 User Manual 3HP LaserJet Pro MFP M28-m31 User Manual 5HP LaserJet Pro MFP M28-m31 User Manual 7
HP LaserJet Pro MFP M28-m31 User Manual 9

  • Control panel
  • Flatbed scanner
  • Output bin
  • Input tray

HP LaserJet Pro MFP M28-m31 User Manual 11

Printer back view

HP LaserJet Pro MFP M28-m31 User Manual 13

  • Power connection
  • USB interface port

HP LaserJet Pro MFP M28-m31 User Manual 11

ENWW Printer views 3

Control panel view

Wireless models

HP LaserJet Pro MFP M28-m31 User Manual 17

HP LaserJet Pro MFP M28-m31 User Manual 19

HP LaserJet Pro MFP M28-m31 User Manual 21HP LaserJet Pro MFP M28-m31 User Manual 23HP LaserJet Pro MFP M28-m31 User Manual 25

4 Chapter 1 Printer overview ENWW

Base models

HP LaserJet Pro MFP M28-m31 User Manual 27

  • The Ready light is on when the printer is ready to print. It blinks when the printer is receiving print data and dims when the printer is in a low-power state.
5Attention LEDThe Attention light blinks when the printer requires user attention. If the Attention light is
on, the printer is in an error state.
6CancelbuttonPress this button to cancel a job.

HP LaserJet Pro MFP M28-m31 User Manual 19

ENWW Printer views 5

Printer specifications

HP LaserJet Pro MFP M28-m31 User Manual 31  IMPORTANT: The following specifications are correct at the time of publication, but they are subject to change.

For current information, see www.hp.com/support/ljM28MFP.

Technical specifications

See www.hp.com/support/ljM28MFP for current information.

Supported operating systems

The following information applies to the printer-specific Windows and HP print drivers for OS X and to the software installer.

Windows: The HP Software Installer installs the PCLmS, or PCLm-S driver depending on the Windows operating system along with optional software when using the full software installer. See the software installation notes for more information.

OS X: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com/LaserJet or from the Printer Support page, and then use HP Easy Start to install the HP print driver. HP Easy Start is not included in the HP Software Installer.

  1. Go to 123.hp.com/LaserJet.
  1. Follow the steps provided to download the printer software.

Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.

Table 1-1 Supported operating systems and print drivers
HP LaserJet Pro MFP M28-m31 User Manual 9

Windows 7, 32-bit and 64-bit The HP PCLmS printer-specific print driver is

installed for this operating system as part of

the software installation.

Windows 8, 32-bit and 64-bit The HP PCLmS printer-specific print driver is

installed for this operating system as part of

the software installation.

Windows 8 RT support is provided through Microsoft IN OS Version 4, 32- bit driver.

Windows 8.1, 32-bit and 64-bit The HP PCLm-S printer-specific print driver

is installed for this operating system as part

of the software installation.

Windows 8.1 RT support is provided through Microsoft IN OS Version 4, 32- bit driver.

Windows 10, 32-bit and 64-bitThe HP PCLm-S printer-specific print driver
is installed for this operating system as part
of the software installation.

6 Chapter 1 Printer overview ENWW

Table 1-1 Supported operating systems and print drivers (continued)
HP LaserJet Pro MFP M28-m31 User Manual 9

Windows Server 2008 R2, 64-bit The HP PCLm.S printer-specific print driver is

available for download from the printer-

Check Also:  HP Deskjet 2600

support website. Download the driver, and

then use the Microsoft Add Printer tool to

install it.

Microsoft retired mainstream support for Windows Server 2008 in January 2015. HP will continue to provide best effort support for the discontinued Server 2008 operating system.

Windows Server 2008 R2, SP1, 64-bitThe HP PCLm.S printer-specific print driver is
installed for this operating system as part of
the software installation.
Windows Server 2012The HP PCLmS printer-specific print driver is
installed for this operating system as part of
the software installation.
Windows Server 2012 R2The HP PCLm-S printer-specific print driver
is installed for this operating system as part
of the software installation.
Windows Server 2016, 64-bitThe HP PCLmS printer-specific print driver is
installed for this operating system as part of
the software installation.

OS X 10.11 El Capitan, OS X 10.12 Sierra, OS X 10.13

To install the print driver, download HP Easy

Start from 123.hp.com/LaserJet. Follow the

steps provided to install the printer software

and print driver.
HP LaserJet Pro MFP M28-m31 User Manual 37

HP LaserJet Pro MFP M28-m31 User Manual 39 NOTE: For a current list of supported operating systems, go to www.hp.com/support/ljM28MFP for HP’s all-inclusive help for the printer.

Mobile printing solutions

HP offers multiple mobile solutions to enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/ LaserJetMobilePrinting.

HP LaserJet Pro MFP M28-m31 User Manual 41 NOTE: Update the printer firmware to ensure all mobile printing are supported.

  • Wi-Fi Direct (wireless models only)
  • HP All-in-One Remote app for iOS and Android devices
  • Google Cloud Print
  • AirPrint
  • Android Printing

ENWW Printer specifications 7

Printer dimensions

Figure 1-1 Dimensions for the printer
HP LaserJet Pro MFP M28-m31 User Manual 43

1

1

Printer fully closedPrinter fully open
1. Height196 mm (7.7 in)447 mm (17.6 in)
2. Width360 mm (14.2 in)360 mm (14.2 in)
3. Depth263 mm (10.4 in)390 mm (15.4 in)
Weight (with cartridges)5.3 kg (11.7 lb)

HP LaserJet Pro MFP M28-m31 User Manual 45HP LaserJet Pro MFP M28-m31 User Manual 47HP LaserJet Pro MFP M28-m31 User Manual 49

Power consumption, electrical specifications, and acoustic emissions

See www.hp.com/support/ljM28MFP for current information.

HP LaserJet Pro MFP M28-m31 User Manual 51 CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will damage the printer and void the printer warranty.

Operating-environment range

HP LaserJet Pro MFP M28-m31 User Manual 53

EnvironmentRecommendedAllowed
Temperature15° to 27°C (59° to 80.6°F)15° to 30°C (59° to 86°F)
Relative humidity20% to 70% relative humidity (RH), non-10% to 80% (RH), non-condensing
condensing

8 Chapter 1 Printer overview ENWW

Printer hardware setup and software installation

For basic setup instructions, see the Setup Poster and Getting Started Guide that came with the printer. For additional instructions, go to HP support on the Web.

Go to www.hp.com/support/ljM28MFP for HP’s all-inclusive help for the printer. Find the following support:

  • Install and configure
  • Learn and use
  • Solve problems
  • Download software and firmware updates
  • Join support forums
  • Find warranty and regulatory information

ENWW Printer hardware setup and software installation 9

10 Chapter 1 Printer overview ENWW

  • Paper trays
Check Also:  HP Officejet 5740

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM28MFP.

HP’s all-inclusive help for the printer includes the following information:

  • Install and configure
  • Learn and use
  • Solve problems
  • Download software and firmware updates
  • Join support forums
  • Find warranty and regulatory information

ENWW 11

Introduction

HP LaserJet Pro MFP M28-m31 User Manual 55CAUTION: Keep hands out of paper trays when closing.

All trays must be closed when moving the printer.

Load paper trays

HP LaserJet Pro MFP M28-m31 User Manual 41 NOTE: To avoid paper jams:

  • Never add or remove paper from the tray during printing.
  • Before loading the tray, remove all of the paper from the input tray and straighten the stack.
  • When loading the tray, do not fan the paper.
  • Use paper that is not wrinkled, folded, or damaged.

Input tray

Load media with the top forward and the side to be printed on facing up. To prevent jams and skewing, always adjust the side media guide.

HP LaserJet Pro MFP M28-m31 User Manual 39 NOTE: When you add new media, make sure that you remove all of the media from the input tray and straighten the entire stack. This helps prevent multiple sheets of media from feeding through the product at one time, reducing media jams.

12 Chapter 2 Paper trays ENWW

Load and print envelopes

Introduction

The following information describes how to print and load envelopes. Tray 1 holds up to 5 envelopes.

To print envelopes using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the envelopes into the tray after sending the print job to the printer.

Print envelopes

  1. From the software program, select the Print option.
  1. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to open the print driver.

HP LaserJet Pro MFP M28-m31 User Manual 41 NOTE: The name of the button varies for different software programs.

HP LaserJet Pro MFP M28-m31 User Manual 63HP LaserJet Pro MFP M28-m31 User Manual 65HP LaserJet Pro MFP M28-m31 User Manual 67 NOTE: In Windows 10, 8.1, and 8, these applications will have a different layout with different features than what is described below for desktop applications. To access the print feature from a Start screen app, complete the following steps:
HP LaserJet Pro MFP M28-m31 User Manual 69

  • Windows 10: Select Print, and then select the printer.
  • Windows 8 or 8.1: Select Devices, select Print, and then select the printer.
  1. Click or tap the Paper/Quality tab.
  1. In the Media drop-down list, select Envelope.
  1. Click the OK button to close the Document Properties dialog box.
  1. In the Print dialog box, click the OK button to print the job.

Envelope orientation

HP LaserJet Pro MFP M28-m31 User Manual 71

TrayEnvelope sizeHow to load envelopes
Tray 1Envelope #10, Envelope C5, Envelope DLFace up
Short, postage end toward the back of the tray

HP LaserJet Pro MFP M28-m31 User Manual 73

ENWW Load and print envelopes 13

Load and print labels

Introduction

The following information describes how to print and load labels. Tray 1 holds up to 50 sheets of labels.

To print labels using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the labels into the tray after sending the print job to the printer. When using manual feed, the printer waits to print the job until it detects that the tray has been opened.

Check Also:  HP DesignJet 130

Manually feed labels

  1. From the software program, select the Print option.
  1. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to open the print driver.

HP LaserJet Pro MFP M28-m31 User Manual 41 NOTE: The name of the button varies for different software programs.

HP LaserJet Pro MFP M28-m31 User Manual 63HP LaserJet Pro MFP M28-m31 User Manual 65HP LaserJet Pro MFP M28-m31 User Manual 67 NOTE: In Windows 10, 8.1, and 8, these applications will have a different layout with different features than what is described below for desktop applications. To access the print feature from a Start screen app, complete the following steps:
HP LaserJet Pro MFP M28-m31 User Manual 69

  • Windows 10: Select Print, and then select the printer.
  • Windows 8 or 8.1: Select Devices, select Print, and then select the printer.
  1. Click the Paper/Quality tab.
  1. In the Media drop-down list, select Labels.
  1. Click the OK button to close the Document Properties dialog box.
  1. In the Print dialog box, click the OK button to print the job.

Label orientation

HP LaserJet Pro MFP M28-m31 User Manual 85

TrayHow to load labels
Tray 1Face-up
Top edge toward the back of the tray

HP LaserJet Pro MFP M28-m31 User Manual 87

14 Chapter 2 Paper trays ENWW

  • Supplies, accessories, and parts

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM28MFP.

HP’s all-inclusive help for the printer includes the following information:

  • Install and configure
  • Learn and use
  • Solve problems
  • Download software and firmware updates
  • Join support forums
  • Find warranty and regulatory information

ENWW 15

Order supplies, accessories, and parts

Ordering

HP LaserJet Pro MFP M28-m31 User Manual 9

Order supplies and paperwww.hp.com/go/suresupply
Order genuine HP parts or accessorieswww.hp.com/buy/parts
Order through service or support providersContact an HP-authorized service or support provider.
Order using the HP Embedded Web Server (EWS)To access, in a supported Web browser on the computer, enter the
printer IP address or host name in the address/URL field. The EWS
contains a link to the HP SureSupply Web site, which provides
options for purchasing Original HP supplies.

Supplies and accessories

HP LaserJet Pro MFP M28-m31 User Manual 91

16 Chapter 3 Supplies, accessories, and parts ENWW

Replace the toner cartridge

Cartridge information

Continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality. To redistribute the toner, remove the toner cartridge from the printer and gently rock the cartridge back and forth about its horizontal axis. For graphical representation, see cartridge replacement instructions. Reinsert the toner cartridge into the printer and close the cover.
HP LaserJet Pro MFP M28-m31 User Manual 91

Continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality. To redistribute the toner, remove the toner cartridge from the printer and gently rock the cartridge back and forth about its horizontal axis. For graphical representation, see cartridge replacement instructions. Reinsert the toner cartridge into the printer and close the cover.

Remove and replace the toner cartridge

When a print cartridge approaches the end of useful life, you can continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality.

  1. Open the print-cartridge door, and then remove the old print cartridge.

HP LaserJet Pro MFP M28-m31 User Manual 95

ENWW Replace the toner cartridge 17

  1. Remove the new print cartridge from the packaging. Place the used print cartridge in the bag and box for recycling.

HP LaserJet Pro MFP M28-m31 User Manual 97

HP LaserJet Pro MFP M28-m31 User Manual 99CAUTION: To prevent damage to the print cartridge, hold the print cartridge at each end. Do not touch the OPC cover or the roller surface.

  1. Grasp both sides of the print cartridge and gently rock the print cartridge to distribute the toner evenly inside the cartridge.

HP LaserJet Pro MFP M28-m31 User Manual 101

  1. Bend the tab on the left side of the cartridge until the tab breaks loose, and then pull the tab until all the tape is removed from the cartridge. Place the tab and tape in the print-cartridge box to return for recycling.

HP LaserJet Pro MFP M28-m31 User Manual 103

18 Chapter 3 Supplies, accessories, and parts ENWW

  1. Remove the orange cover from the print cartridge.

HP LaserJet Pro MFP M28-m31 User Manual 105

  1. Insert the print cartridge in the product, and then close the print-cartridge door.

HP LaserJet Pro MFP M28-m31 User Manual 107

HP LaserJet Pro MFP M28-m31 User Manual 99CAUTION: If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water.

Hot water sets toner into the fabric.

ENWW Replace the toner cartridge 19

20 Chapter 3 Supplies, accessories, and parts ENWW

To read more download the PDFs below

Download HP Laserjet Pro Mfp M28-m31 Manual

Related Searches:


hp laserjet pro mfp m28-m31 toner
hp laserjet pro mfp m28-m31 scanner
hp laserjet pro mfp m28-m31 install
hp laserjet pro mfp m28-m31 how to scan
hp laserjet pro mfp m28-m31 printer
hp laserjet pro mfp m28-m31 user guide
hp laserjet mfp m28-m31

Related Posts

Leave a Reply

Your email address will not be published.