Printer views
Printer front view
1 2
3
4
- Control panel
- Flatbed scanner
- Output bin
- Input tray
Printer back view
- Power connection
- USB interface port
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Control panel view
Wireless models
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Base models
- The Ready light is on when the printer is ready to print. It blinks when the printer is receiving print data and dims when the printer is in a low-power state.
| 5 | Attention LED | The Attention light blinks when the printer requires user attention. If the Attention light is | |
| on, the printer is in an error state. | |||
| 6 | Cancel | button | Press this button to cancel a job. |
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Printer specifications
IMPORTANT: The following specifications are correct at the time of publication, but they are subject to change.
For current information, see www.hp.com/support/ljM28MFP.
Technical specifications
See www.hp.com/support/ljM28MFP for current information.
Supported operating systems
The following information applies to the printer-specific Windows and HP print drivers for OS X and to the software installer.
Windows: The HP Software Installer installs the PCLmS, or PCLm-S driver depending on the Windows operating system along with optional software when using the full software installer. See the software installation notes for more information.
OS X: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com/LaserJet or from the Printer Support page, and then use HP Easy Start to install the HP print driver. HP Easy Start is not included in the HP Software Installer.
- Go to 123.hp.com/LaserJet.
- Follow the steps provided to download the printer software.
Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.
Table 1-1 Supported operating systems and print drivers
Windows 7, 32-bit and 64-bit The HP PCLmS printer-specific print driver is
installed for this operating system as part of
the software installation.
Windows 8, 32-bit and 64-bit The HP PCLmS printer-specific print driver is
installed for this operating system as part of
the software installation.
Windows 8 RT support is provided through Microsoft IN OS Version 4, 32- bit driver.
Windows 8.1, 32-bit and 64-bit The HP PCLm-S printer-specific print driver
is installed for this operating system as part
of the software installation.
Windows 8.1 RT support is provided through Microsoft IN OS Version 4, 32- bit driver.
| Windows 10, 32-bit and 64-bit | The HP PCLm-S printer-specific print driver |
| is installed for this operating system as part | |
| of the software installation. |
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Table 1-1 Supported operating systems and print drivers (continued)
Windows Server 2008 R2, 64-bit The HP PCLm.S printer-specific print driver is
available for download from the printer-
support website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Microsoft retired mainstream support for Windows Server 2008 in January 2015. HP will continue to provide best effort support for the discontinued Server 2008 operating system.
| Windows Server 2008 R2, SP1, 64-bit | The HP PCLm.S printer-specific print driver is |
| installed for this operating system as part of | |
| the software installation. | |
| Windows Server 2012 | The HP PCLmS printer-specific print driver is |
| installed for this operating system as part of | |
| the software installation. | |
| Windows Server 2012 R2 | The HP PCLm-S printer-specific print driver |
| is installed for this operating system as part | |
| of the software installation. | |
| Windows Server 2016, 64-bit | The HP PCLmS printer-specific print driver is |
| installed for this operating system as part of | |
| the software installation. |
OS X 10.11 El Capitan, OS X 10.12 Sierra, OS X 10.13
To install the print driver, download HP Easy
Start from 123.hp.com/LaserJet. Follow the
steps provided to install the printer software
and print driver.
NOTE: For a current list of supported operating systems, go to www.hp.com/support/ljM28MFP for HP’s all-inclusive help for the printer.
Mobile printing solutions
HP offers multiple mobile solutions to enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/ LaserJetMobilePrinting.
NOTE: Update the printer firmware to ensure all mobile printing are supported.
- Wi-Fi Direct (wireless models only)
- HP All-in-One Remote app for iOS and Android devices
- Google Cloud Print
- AirPrint
- Android Printing
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Printer dimensions
Figure 1-1 Dimensions for the printer
1
1
| Printer fully closed | Printer fully open | |||
| 1. Height | 196 mm (7.7 in) | 447 mm (17.6 in) | ||
| 2. Width | 360 mm (14.2 in) | 360 mm (14.2 in) | ||
| 3. Depth | 263 mm (10.4 in) | 390 mm (15.4 in) | ||
| Weight (with cartridges) | 5.3 kg (11.7 lb) |
Power consumption, electrical specifications, and acoustic emissions
See www.hp.com/support/ljM28MFP for current information.
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will damage the printer and void the printer warranty.
Operating-environment range
| Environment | Recommended | Allowed |
| Temperature | 15° to 27°C (59° to 80.6°F) | 15° to 30°C (59° to 86°F) |
| Relative humidity | 20% to 70% relative humidity (RH), non- | 10% to 80% (RH), non-condensing |
| condensing |
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Printer hardware setup and software installation
For basic setup instructions, see the Setup Poster and Getting Started Guide that came with the printer. For additional instructions, go to HP support on the Web.
Go to www.hp.com/support/ljM28MFP for HP’s all-inclusive help for the printer. Find the following support:
- Install and configure
- Learn and use
- Solve problems
- Download software and firmware updates
- Join support forums
- Find warranty and regulatory information
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- Paper trays
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM28MFP.
HP’s all-inclusive help for the printer includes the following information:
- Install and configure
- Learn and use
- Solve problems
- Download software and firmware updates
- Join support forums
- Find warranty and regulatory information
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Introduction
CAUTION: Keep hands out of paper trays when closing.
All trays must be closed when moving the printer.
Load paper trays
NOTE: To avoid paper jams:
- Never add or remove paper from the tray during printing.
- Before loading the tray, remove all of the paper from the input tray and straighten the stack.
- When loading the tray, do not fan the paper.
- Use paper that is not wrinkled, folded, or damaged.
Input tray
Load media with the top forward and the side to be printed on facing up. To prevent jams and skewing, always adjust the side media guide.
NOTE: When you add new media, make sure that you remove all of the media from the input tray and straighten the entire stack. This helps prevent multiple sheets of media from feeding through the product at one time, reducing media jams.
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Load and print envelopes
Introduction
The following information describes how to print and load envelopes. Tray 1 holds up to 5 envelopes.
To print envelopes using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the envelopes into the tray after sending the print job to the printer.
Print envelopes
- From the software program, select the Print option.
- Select the printer from the list of printers, and then click or tap the Properties or Preferences button to open the print driver.
NOTE: The name of the button varies for different software programs.
NOTE: In Windows 10, 8.1, and 8, these applications will have a different layout with different features than what is described below for desktop applications. To access the print feature from a Start screen app, complete the following steps:
- Windows 10: Select Print, and then select the printer.
- Windows 8 or 8.1: Select Devices, select Print, and then select the printer.
- Click or tap the Paper/Quality tab.
- In the Media drop-down list, select Envelope.
- Click the OK button to close the Document Properties dialog box.
- In the Print dialog box, click the OK button to print the job.
Envelope orientation
| Tray | Envelope size | How to load envelopes |
| Tray 1 | Envelope #10, Envelope C5, Envelope DL | Face up |
| Short, postage end toward the back of the tray |
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Load and print labels
Introduction
The following information describes how to print and load labels. Tray 1 holds up to 50 sheets of labels.
To print labels using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the labels into the tray after sending the print job to the printer. When using manual feed, the printer waits to print the job until it detects that the tray has been opened.
Manually feed labels
- From the software program, select the Print option.
- Select the printer from the list of printers, and then click or tap the Properties or Preferences button to open the print driver.
NOTE: The name of the button varies for different software programs.
NOTE: In Windows 10, 8.1, and 8, these applications will have a different layout with different features than what is described below for desktop applications. To access the print feature from a Start screen app, complete the following steps:
- Windows 10: Select Print, and then select the printer.
- Windows 8 or 8.1: Select Devices, select Print, and then select the printer.
- Click the Paper/Quality tab.
- In the Media drop-down list, select Labels.
- Click the OK button to close the Document Properties dialog box.
- In the Print dialog box, click the OK button to print the job.
Label orientation
| Tray | How to load labels |
| Tray 1 | Face-up |
| Top edge toward the back of the tray |
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- Supplies, accessories, and parts
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM28MFP.
HP’s all-inclusive help for the printer includes the following information:
- Install and configure
- Learn and use
- Solve problems
- Download software and firmware updates
- Join support forums
- Find warranty and regulatory information
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Order supplies, accessories, and parts
Ordering
| Order supplies and paper | www.hp.com/go/suresupply |
| Order genuine HP parts or accessories | www.hp.com/buy/parts |
| Order through service or support providers | Contact an HP-authorized service or support provider. |
| Order using the HP Embedded Web Server (EWS) | To access, in a supported Web browser on the computer, enter the |
| printer IP address or host name in the address/URL field. The EWS | |
| contains a link to the HP SureSupply Web site, which provides | |
| options for purchasing Original HP supplies. |
Supplies and accessories
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Replace the toner cartridge
Cartridge information
Continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality. To redistribute the toner, remove the toner cartridge from the printer and gently rock the cartridge back and forth about its horizontal axis. For graphical representation, see cartridge replacement instructions. Reinsert the toner cartridge into the printer and close the cover.
Continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality. To redistribute the toner, remove the toner cartridge from the printer and gently rock the cartridge back and forth about its horizontal axis. For graphical representation, see cartridge replacement instructions. Reinsert the toner cartridge into the printer and close the cover.
Remove and replace the toner cartridge
When a print cartridge approaches the end of useful life, you can continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality.
- Open the print-cartridge door, and then remove the old print cartridge.
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- Remove the new print cartridge from the packaging. Place the used print cartridge in the bag and box for recycling.
CAUTION: To prevent damage to the print cartridge, hold the print cartridge at each end. Do not touch the OPC cover or the roller surface.
- Grasp both sides of the print cartridge and gently rock the print cartridge to distribute the toner evenly inside the cartridge.
- Bend the tab on the left side of the cartridge until the tab breaks loose, and then pull the tab until all the tape is removed from the cartridge. Place the tab and tape in the print-cartridge box to return for recycling.
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- Remove the orange cover from the print cartridge.
- Insert the print cartridge in the product, and then close the print-cartridge door.
CAUTION: If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water.
Hot water sets toner into the fabric.
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To read more download the PDFs below
Download HP Laserjet Pro Mfp M28-m31 Manual
hp laserjet pro mfp m28-m31 toner
hp laserjet pro mfp m28-m31 scanner
hp laserjet pro mfp m28-m31 install
hp laserjet pro mfp m28-m31 how to scan
hp laserjet pro mfp m28-m31 printer
hp laserjet pro mfp m28-m31 user guide
hp laserjet mfp m28-m31